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Credit Cards AEON BiG Visa Credit Cards v1, by AEON Credit Service & AEON BiG

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SUSMNet
post Sep 8 2018, 04:43 PM

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the online 2% cash rebate pool is refresh every 10th of month?
SUSMNet
post Sep 10 2018, 07:53 PM

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Didn't the cash back follow the statement date?
10th of every month is statement date, but the first page mention the pool start at 11th of every month

Which one correct?
SUSMNet
post Sep 15 2018, 02:51 PM

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QUOTE(hebe87 @ Sep 13 2018, 11:02 PM)
i did receive online rebate for bigpay top up for august 2018, based on the latest statement

may i ask, when u top up for bigpay in august, did you receive OTP from aeon credit to complete the transaction?
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Did u call to aeon to ask?
SUSMNet
post Oct 13 2018, 04:26 PM

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yes, too much application
SUSMNet
post Oct 28 2018, 01:36 PM

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yes facing the same problem here
SUSMNet
post Nov 8 2018, 07:36 PM

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QUOTE(coolgoh98 @ Nov 7 2018, 12:07 PM)
New to this card, was helping my cousin to hit target.
I did know some one their cash back deplete very fast. is that true ?
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yes bcoz the quota is low
SUSMNet
post Nov 10 2018, 12:18 AM

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QUOTE(kaiserreich @ Nov 9 2018, 03:28 PM)
Quite easy to win if you got own shop with credit card terminal.

My friend's uncle won the Maybank top spender this way. Got a Rolex.
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u still need to pay the fee
its not u swipe rm10 then u can get back rm10
bank will imposed charges per swipe
SUSMNet
post Nov 11 2018, 09:50 AM

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Online cash pool is finished within 1 day.
Make a transaction at 11-10-2018 @ RM1240 eligible for cash rebate
Make a transaction at 11-10-2018 @ RM 10 is not eligible for cash rebate

user posted image
SUSMNet
post Nov 11 2018, 07:56 PM

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QUOTE(MGM @ Nov 11 2018, 10:09 AM)
What was the actual time of these 2 transactions?
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Less than 1 hour between this 2 transaction.
SUSMNet
post Nov 15 2018, 07:48 PM

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Yes it a online cash rebate.
Thus its correct, the online cash rebate pool is finished in 1 days

user posted image
SUSMNet
post Nov 16 2018, 07:08 AM

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This can been seen as aeoncredit is unreliable
SUSMNet
post Nov 17 2018, 08:47 PM

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QUOTE(hebe87 @ Nov 16 2018, 12:29 PM)
i think most likely  it was due to delay in posting date for the shopee (payment gateway cybersource) transaction. it takes 5 days to be posted
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Cash rebate is based on transaction date not posting date.
SUSMNet
post Nov 18 2018, 09:37 PM

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Please update us next month
SUSMNet
post Dec 15 2018, 10:11 AM

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u all didn't get the 11-11-2018 cash back due to a lot of ppl already spend at 12:01am at 11-11-2018 to buy stuff.
SUSMNet
post Dec 31 2018, 09:14 PM

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For the time being, please follow the transact at 11th
SUSMNet
post Jan 12 2019, 05:38 PM

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I did not receive CB for Dec 2018 despite spend at 11-12-2018.

When I call them they say CB pool finished. How to ask them to check?
SUSMNet
post Jan 12 2019, 10:00 PM

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QUOTE(basSist @ Jan 12 2019, 06:23 PM)
i did not receive as well. already emailed their CS about my Dec and Jan statement d.
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what info did u put at the email?
SUSMNet
post Jan 17 2019, 08:24 PM

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aeon is very slow on investigating cb
SUSMNet
post Feb 7 2019, 10:58 PM

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yes u are right
SUSMNet
post Feb 9 2019, 03:34 PM

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QUOTE(Calvin J @ Feb 8 2019, 10:20 PM)
When did you write to them? For me I also did the same but it's been almost 2 weeks - the only thing they really replied is that they are investigating.
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their investigating but for how long to resolve?

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