Outline ·
[ Standard ] ·
Linear+
Please change my language to English
|
TSseavisionburma
|
Sep 13 2015, 08:10 PM, updated 11y ago
|
New Member
|
Hello Hotlink
I purchased the 365 day tablet only sim yesterday (data only, no calls/sms) But I cannot change the language from Malay to English - and the Hotlink Red app is also in Malay. No sms or calls, so I cannot access 122
SIM is 896001141122324848
Thanks for any help. I have uninstalled the Hotlink Red app on my Samsung Note 8 until my service language is changed to English
Is there any self-help way to change language on these data only tablet sims?
|
|
|
|
|
#Hotlink
|
Sep 13 2015, 10:30 PM
|
|
QUOTE(seavisionburma @ Sep 13 2015, 08:10 PM) Hello Hotlink I purchased the 365 day tablet only sim yesterday (data only, no calls/sms) But I cannot change the language from Malay to English - and the Hotlink Red app is also in Malay. No sms or calls, so I cannot access 122 SIM is 896001141122324848 Thanks for any help. I have uninstalled the Hotlink Red app on my Samsung Note 8 until my service language is changed to English Is there any self-help way to change language on these data only tablet sims? Hi seavisionburma, For the Hotlink Red apples, the language setting can be done via the apps it self. Once you login, from the list, choose 'AKAUN SAYA'. In 'TETAPAN' column, below you will see 'language'. Click 'language' to change to English. TQ
|
|
|
|
|
|
TSseavisionburma
|
Sep 14 2015, 03:26 AM
|
New Member
|
QUOTE(#Hotlink @ Sep 13 2015, 10:30 PM) Hi seavisionburma, For the Hotlink Red apples, the language setting can be done via the apps it self. Once you login, from the list, choose 'AKAUN SAYA'. In 'TETAPAN' column, below you will see 'language'. Click 'language' to change to English. TQ There is no language change option under TETAPAN in this app, please see screenshots. Even Maxis store staff could not change it, they also looked for this setting. It is not there. Please change my service language for the sim card to English. The app is automatically retrieving language settings OTA when it installs & loads for the first time Thank you
|
|
|
|
|
#Hotlink
|
Sep 14 2015, 12:03 PM
|
|
Hi there,
We've escalated your request to the relevant team. Your case reference number is C16812164. You will be updated once the changes has taken place.
Thank you.
|
|
|
|
|
|
TSseavisionburma
|
Sep 14 2015, 07:33 PM
|
New Member
|
QUOTE(#Hotlink @ Sep 14 2015, 12:03 PM) Hi there, We've escalated your request to the relevant team. Your case reference number is C16812164. You will be updated once the changes has taken place. Thank you. Thank you Hotlink!
|
|
|
|
|
#Hotlink
|
Sep 15 2015, 11:34 AM
|
|
Hi,
Reference to your case C16812164, there's currently a glitch on the App version for the tablet plan. The relevant team is already working on an update and this will tentatively be ready by the end of September. Our sincere apologies for any inconveniences caused.
Thank you
|
|
|
|
|