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status of phone
Maxis
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 Sep 11 2015, 07:31 PM
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QUOTE(dxieyi @ Sep 11 2015, 06:27 PM) Dear CS , Kindly help me to check status of my phone. the RMA id is not provided. IMEI NO : 359259065064148 I hope to get it asap. Hi dxieyi, Your RMA reference number is C127082. As at this moment, it is still under process wherein our technical team is in the midst of rectifying the error. You will be contacted once the device is ready for collection. Thank you |
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Maxis
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Sep 11 2015, 09:55 PM
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QUOTE(dxieyi @ Sep 11 2015, 09:37 PM) Mind to ask, am i able to get it in this week? Cause i will be leaving soon. So i have to get it ASAP Hi dxieyi, We are unable to advise on the exact time-line for the device collection. However, do rest assured that you will be contacted once it is available for collection. Thank you |
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Maxis
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Sep 11 2015, 11:14 PM
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QUOTE(dxieyi @ Sep 11 2015, 10:59 PM) it takes within 14 days right? Does it include friday saturday and sunday? Hi dxieyi, It will be within 7 to 14 working days. Thank you |
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Maxis
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Sep 14 2015, 03:57 PM
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QUOTE(dxieyi @ Sep 14 2015, 11:30 AM) Can you check the status of my phone. RMA C127082 it's already more than a week Hi dxieyi, Your device current still under warranty checking. As per mention in the previous post, RMA process will take within 7-14 working days from the day you surrender the device. Thank you |
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Maxis
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Sep 14 2015, 10:44 PM
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QUOTE(dxieyi @ Sep 14 2015, 10:37 PM) Mind to ask, can i get a back up phone from maxis or change a new phone? cause i have to leave soon Hi dxieyi, Please be advised that you will be contacted once your device is ready for collection. Thank you |
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Maxis
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Sep 15 2015, 04:01 PM
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QUOTE(dxieyi @ Sep 15 2015, 03:34 PM) Can i know the phone is with maxis now or it already send to Apple? Hi, kindly be informed we are still in the midst of checking on the faulty of your device. You will be contacted once your device is ready for collection. Thank you |
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