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 Taobao Global Direct Shipping - experiences?, The good and the bad

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rakyatmalaysia
post Nov 25 2015, 12:35 PM

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QUOTE(metaloid @ Nov 23 2015, 05:21 PM)
Bought 5 items. My last item arrived on 18th, all with the status "has library" means still in the warehouse..how long will it take them to combine and ship them??
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same problem here, stuck at warehouse since 22 nov.. 1st time order with combine shipping, i think buy item from same seller with single shipping is faster....
rakyatmalaysia
post Nov 25 2015, 12:51 PM

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Okay now I know why my order stucks at warehouse... read their announcement: https://world.taobao.com/helper/knowledge.h...B3t&kid=7112445
rakyatmalaysia
post Nov 25 2015, 01:46 PM

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QUOTE(DvanN @ Nov 25 2015, 01:20 PM)
Order my items since 11.11 and not yet receive until today.

On 19 November the items detail says that the items have been sent out from warehouse, and didn't see any newer updates afterward.

How do I can check my parcel status? Please help urgently. sad.gif

By the way I am using first option global direct shipping.

Thanks In Advanced. smile.gif
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Read https://world.taobao.com/helper/knowledge.h...B3t&kid=7112445 mine also stuck already 7 days at warehouse.
rakyatmalaysia
post Nov 25 2015, 05:22 PM

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QUOTE(metaloid @ Nov 25 2015, 01:50 PM)
Dont mind to give me a summary of what they say? My 1 item which do not need to combine is already sent though.
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i'm using google chrome translator, the translate version a bit mumble jumble, but it seem told us about delay in all international shipping from 11.11 to 26.11.
rakyatmalaysia
post Nov 25 2015, 05:22 PM

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QUOTE(DvanN @ Nov 25 2015, 03:56 PM)
Can help to explain the content here? I am not able to access the link as I am using office line.

Thanks in advanced.
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i'm using google chrome translator, the translate version a bit mumble jumble, but it seem told us about delay in all international shipping from 11.11 to 26.11.
rakyatmalaysia
post Nov 26 2015, 01:29 AM

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QUOTE(lokmansk8 @ Nov 25 2015, 07:52 PM)
2015-Nov-16 Mon. 02:57:13 [Chinese] [Shenzhen] the shipment has arrived in Shenzhen center
04:53:07 [Chinese] [Shenzhen] Shenzhen Center has issued
12:25:55 [Chinese] [Shenzhen] the shipment has arrived in Shenzhen Xixiang
12:26:03 [Chinese] [Shenzhen] Shenzhen Xixiang faction member who is for you to send pieces
16:27:53 [Cargo] your package has been passed through CSCL warehouse receipt
16:51:51 [Cargo] your package has been passed through the normal storage Cargo warehouse
2015-Nov-20 Fri. 09:19:30 [international] normally your package has been shipped out of the warehouse through the set
last update 20nov now 25 ady... so slow.... use 4px better la
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mine got same problem with you, it seem due to 11.11 sales carnival, I've contact their customer support http://goo.gl/hylXVC they said due to 11.11 sales carnival.. international shipping delayed. just need to wait... sad.gif
rakyatmalaysia
post Nov 27 2015, 11:41 AM

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QUOTE(metaloid @ Nov 26 2015, 09:39 AM)
Yours havent send out? The CS dont even reply...end up as slow as using sea shipping.

Edit: Ok finally mine just consolidated just now n sending out.
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my 11.11 adn 12.11 order already received last week, but order on 15.11 adn 17.11 still stuck at warehouse.

 

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