hi all,

Need you guys help. 

On Nov 11, I ordered 5 pieces of framed arts from Taobao. I chose 4px as my parcel forwarder. That was my first time i ordered from Taobao. I didn't aware until 2 days ago that 4Px changed the rule on Oct 10, using volume metric weight and actual weight, whichever one is higher, to calculate the actual weight of the parcel .

I've 2 parcels (already shipped by seller but yet to reach the warehouse) and each parcel dimension is 93(cm) x 73(cm) x 17(cm). I believe each parcel actual weight is less than 5kg. If using volume metric weight calculation, the weight of each parcel is approx 93x73x19/6000 = 22kg !!! Total weight of 2 parcels is 44kg. I tried to ask the seller to reduce the dimension but they said can't do it because the items are fragile. The total cost of my framed arts is only RM520. Based on my own calculation, i need to top up another RM820 (at least) for the shipment . I'm insane if i proceed to ask 4px to deliver. Is there any alternative solution ? 

I've a few items i'm still trying to buy from Taobao but I'm not sure whether the weight of the new items can be counted as part of the 22kg/parcel (volume metric weight) or have to treat the new items separately ? I'm still trying to figure out way to utilise my shipment fee. I can't find any information on the web. Hassle to communicate with Taobao/4Px as i need to use google translate everytime.  

If no solution, probably i will default my items, let my items stay in the warehouse beyond 90 days and get dispose by 4px. Probably this will be my last time i shop Taobao 

don't worry..."get off" means it's going thru custom...
normally taobao will only update once it reaches your hand