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 Taobao Global Direct Shipping - experiences?, The good and the bad

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krunky25
post Oct 10 2017, 12:21 AM

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im having trouble refunding. bought stuff from Tmall seller but where/how can i get back my full amount to maybank?
krunky25
post Oct 10 2017, 02:54 PM

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QUOTE(tehoice @ Oct 10 2017, 12:00 PM)
very huge amount?

i also bought an item worth of RMB40, but the shipping fee is like double the price of the item (my mistake for overlooking this part). i tried refunding, but unable to refund and send the item back to the seller (citing wrong order number), in the end, I contacted the customer service and tell them i just want to get rid of this item from my storage (throw/donate/give away). they say, have to wait for 3 months before they throw/donate/give away.
now, only into 20+ days (including the 20 days of free storage).
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Hmm about RM100+ cuz the seller refuse to process my order. Cancelled and the amount dont know went where...is there any number or email i can contact them?
Btw im not very good with chinese....and yeah ...help !!! icon_question.gif
krunky25
post Oct 10 2017, 09:55 PM

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QUOTE(tehoice @ Oct 10 2017, 03:39 PM)
look for their customer service online chat. they only have that, otherwise you gotta call them already.
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okay thanks. hoping lol
krunky25
post Oct 24 2017, 04:58 PM

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But if we dont insert any chinese/malaysian bank card in Alipay account. It will still return money to our original bank account too?
Sorry to ask same question again
krunky25
post Mar 25 2018, 05:50 PM

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Can we buy nail polish and deliver to MALAYSIA? is it prohibited item??

 

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