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Taobao Global Direct Shipping - experiences?, The good and the bad
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kennethkee93
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 Oct 24 2024, 11:49 AM
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Hi guys, how do we prevent Taobao account from being restricted? Recently my 1st account was restricted, and I have my phone number bound to this account. Tried verifying identity using passport and Alipay and it simply doesn't work.
I then created another account and managed to verify using my passport, now I can't link my phone number as it is bound to the previous account.
So my question is, will the account be restricted again if I did not bind any phone number to my new account?
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kennethkee93
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Oct 24 2024, 01:12 PM
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QUOTE(sHawTY @ Oct 24 2024, 11:56 AM) Do you know what led to your account being restricted in the first place? Restricted due to account not verified, it needs to be verified with passport for foreigners. |
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kennethkee93
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Nov 1 2024, 07:13 AM
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QUOTE(Rosdiabdul @ Nov 1 2024, 02:38 AM) I use taobao for very long time and never been ask to verify my passport. Only alipay need to verify using passport. What do you mean by restricted? Cannot log in at all or unable to make payment using any method? If cannot make payment than you should contact alipay. They will solve it for you. Issue resolved, contacted Taobao to check and release my account. Yes, the account requires verification, either by means of Alipay or using your passport, otherwise there will be chances of account getting suspended. https://www.reddit.com/r/taobao/s/pnm6hGHoPj |
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