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Taobao Global Direct Shipping - experiences?, The good and the bad
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kaienz
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Jun 15 2018, 07:11 PM
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New Member
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QUOTE(colins @ Jun 15 2018, 04:55 PM) Hi anyone experience ZTO shipping recently? who is the local courier company? any good? Bad experience with Airpak last week, twice they say to deliver but no show, even after called their customer service 3 times and was assured will deliver but nothing. They even suggest pick up from their center...what the....? I'm using 4px/airpak for current purchase. First time my item stuck in china customs for almost a week now  Anyone having same issue? This post has been edited by kaienz: Jun 15 2018, 07:11 PM
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kaienz
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Jun 16 2018, 12:07 PM
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New Member
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QUOTE(colins @ Jun 15 2018, 09:30 PM) It could be due to the bad weather and flooding in guangzhou area? Is it? I contacted 4px customer service but they never mention anything about that, just ask me to wait custom clearance. Thats y I'm wondering if anyone else having issues with china custom. Usually is our customs giving problems lol
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kaienz
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Jun 18 2018, 11:10 PM
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New Member
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QUOTE(guardioo @ Jun 18 2018, 03:34 PM) Basically refer to attachment,
If those non sensitive item going through China Custom->Malaysia Custom. Around 5-7 days reach
If those sensitive items, will going through China Custom -> Hong Kong Custom -> Malaysia Custom. Around 6-10 Days
During peak season, you can expect 15-20 days even by air shipping.
When is considered peak season? i purposely ordered some clothing before 618 sale but seems like its too late. My items still yet to clear china customs till today
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kaienz
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Jun 19 2018, 11:55 AM
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New Member
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QUOTE(ace-user @ Jun 19 2018, 10:02 AM) Same, they holiday for 3 days because of 端午节 got update today, apparently parcel already left China custom 3 days ago and now already in malaysia for delivery. But when track with airpak "no record"
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kaienz
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Jun 19 2018, 10:29 PM
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New Member
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QUOTE(ace-user @ Jun 19 2018, 04:26 PM) Could be, but speaking from experience the taobao cs always push the responsibility to local carrier. Now 0% GST so safe la kan? Import duty how they calculate? I just bought some phone accessories, total about RM600++ I'm really not sure about import duty, never made purchases over RM500 before. But reading from the posts here a lot of ppl recommend not to make purchase over RM500 in a single order. Maybe just pray customs officer is having a good day when they go through yours
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kaienz
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Jun 20 2018, 01:12 AM
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New Member
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QUOTE(ace-user @ Jun 20 2018, 12:08 AM) How do they know the value of the items in the package? Do they check by opening the packages one by one or do they just check the consignment note on the package? If im not mistaken shipper has to declare value of the items
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kaienz
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Dec 23 2018, 06:06 PM
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New Member
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Hi All, just curious, i noticed taobao nomore 4px, lazada etc? only got vege bird option now when i try to payout. Also dont have direct shipping option anymore  ( help pls, banana here. TIA and happy holidays ~
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kaienz
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Jan 29 2019, 06:25 PM
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New Member
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Hi all, for airway bill starting with CNMYG is it always going to be Gdex that is handling local delivery? I tried tracking on gdex but cant find.
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