Hi,

Any sifu can give me some advise?
Buy something from taobao and use direct shipping.
When reached warehouse, they reject to accept it. Said size too big.
Size is about 50x50x50cm. Actual weight is 2 to 3kg.
Now they say if want to ship by air need to add RM240+/- (count by volume). Which is more than the actual product price.
They will return to seller if i do not add the fee.
Contact the seller, his reply is super slow and do not care much.

1. Can i cancel the order without the seller agreed or reply?
2. Anyone know which shipping company can deal with such case at cheaper price other than using sea shipping?

Thanks