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 Taobao Global Direct Shipping - experiences?, The good and the bad

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RoyBlue
post Aug 8 2024, 11:00 PM

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Guys,

Need some help - I've ordered a few things from taobao. recently and so far no movement since then.

I see the tracking info shows [KEX] - would that be KEX express?

user posted image

Have tried checking with KEX but they say they do not have any such parcel - can't seem the find the KEX tracking ID anywhere.

It's been 6 days since that status but not moving.
RoyBlue
post Aug 10 2024, 04:00 PM

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Junior Member
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Joined: Dec 2004


QUOTE(tZZ @ Aug 9 2024, 11:32 AM)
Just have to wait patiently. It'll take 2 to 3 weeks for KL.
It took longer for the package to be delivered in KL then for it to reach from China.
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Thanks - e-mailed KEX and they said they couldn't find any details and denied that they collected anything with my address.


Item reached yesterday and they wrote another e-mail saying that they're expediting the delivery.

 

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