hi, just would like to enquire as this is my 1st time bought from taobao.

My tracking no. also start with Z18XXX..now status is at airline waiting custom to clear.

Usually how long does it takes to clear? The status seems take time to update.

How can i know what is the courier no. in Malaysia? dex-i will provide?

Start with Z18xxx usually is gdex? or skynet?

Thanks.

Thanks for the reply.

My item ordered on 29/8, reached malaysia airline on 4/9(11am), but until now the system did not update again.>< using air freight shipping.

Is this normal? Usually how long does it need to take to clear custom? I just bought two item..one is portable small cooker and folding bowl..only 1.2kg both..

I tried to contact customer service but keep saying that waiting to clear custom.

Who should i contact if the status still remain the same? Where can i check for the status in malaysia custom?
As long holiday is coming too. Worried about my good.
My no. Is start from Z189xxxxxx.

I try to key in my shipping track Z189xxxx in gdex and skynet also showing no result found. 😖

Sorry newbie 1st time taobao here.

This post has been edited by QQ89: Sep 7 2018, 07:00 AM