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 Taobao Global Direct Shipping - experiences?, The good and the bad

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LiQuID2
post Nov 18 2024, 10:24 PM

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Hi guys..is it reach Malaysia only can track the CNMYG ? Now i check all no data
LiQuID2
post Nov 20 2024, 11:16 AM

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QUOTE(araveang @ Nov 19 2024, 08:46 PM)
anyone here used sea shipping for large item from taobao official shipping cainiao?

was thinking buying sanitary wares 55cmx60x60cm

only scared the warehouse reject the item

thanks for the kind replies
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I just bought a table . It cleared
LiQuID2
post Nov 25 2024, 10:38 AM

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Stuck since 20th..


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LiQuID2
post Nov 25 2024, 10:39 AM

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QUOTE(leezhijiang @ Nov 24 2024, 12:16 PM)
I not sure what actions or magic are taken by the police, or if police reports are being made. Customs just said that this is serious allegations where they will conduct investigation and make police report.  What I know is my escalation made my parcel with no status update for 1 week direct appear in my front door the next evening.
I always wonder, why normal follow up will not resolve the issue and escalation is always needed to keep things moving.
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How to make a report? I also want to escalate the issue
LiQuID2
post Nov 26 2024, 01:45 PM

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QUOTE(leezhijiang @ Nov 26 2024, 10:02 AM)
I didn't make report. I just send email to custom department questioning why they "kept" my parcel because logistics company said so, ask me to chase customs  or use the SISPA complain feature in

https://customs.spab.gov.my/
Then investigation will happened already.
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Thanks bro..do we have right to claim 2x refund from taobao?
LiQuID2
post Nov 26 2024, 01:48 PM

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QUOTE(blackamikaze @ Nov 26 2024, 12:27 PM)
Does it normally take this long to clear custom? I saw most people clear custom on the same day

user posted image
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Looks like you r more impatient than me haha. Just 1 day..give it another 2 days if no movement only start complain to cs. Mine stuck 6 days already and the cs kept renew their 48 hours response. But everyday they will keep update...dont know is automated msg or what
LiQuID2
post Nov 28 2024, 01:30 AM

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Till today no movement after custom clearance. Cs only know how to say they are checking and keep delaying. This is first time i buy from taobao.
LiQuID2
post Nov 29 2024, 05:56 PM

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QUOTE(blackamikaze @ Nov 28 2024, 02:12 AM)
I think its already pass the estimated date and u can request for refund right, also yours it seems also under gdex. Same like that fella that email custom about the issue
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I realise this is gdex problem. They eventually picked up my item after i complain and even its out of delivery but they did not deliver.wait patiently the next day see how.
LiQuID2
post Oct 22 2025, 12:18 PM

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Hi guys..i would like to clarify about taobao direct shipping. Why is there an option for me to choose taobao direct shipping but the seller say otherwise? Say they dont ship to malaysia.

 

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