Dear Maxis, on 1 September your technician come to install Maxis Fiber at my home. However, the installation was not completed because of the connection problem due to TM mismatched. Your call center operator called me at the same day to inform me Maxis will reschedule my appointment for installation in 7 working days. Until today, I haven't receive any call for reschedule my appointment. Please help. My location is at Taman Desa Pinggiran Putra, Kajang.

Hi, we apologize on the delayed. Please PM below details for us to check further.

1. Full name
2. I/C number
3. Contact number
4. Installation address
5. Case number (if any)

TQ

Your call centre had called me just now for rescheduling the appointment. The technician will come on Tuesday 15 Sept. Thank you.