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 Bad latency to Singapore Steam Server

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CakitKaplaX
post Sep 28 2015, 08:43 PM

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QUOTE(Maxis @ Sep 25 2015, 09:38 PM)
Dear All,

Sincere apology for not replying to each and every post at this thread.

As at this moment, you as home fibre internet users may faced difficulties in browsing or having smooth internet connection at the evening/night. We apologize for such experience.

Do rest assured that rectification work is in progress wherein our tech team is rectifying the issue at their best efforts to ensure no such occurrences to happen again. However, there is no tentative timeline to be advised right now. Hence, we do wish that everyone faced the issue could accord his/her patience towards this issue.

And again, sincerely apologize to you  unsure.gif

Thank you.
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Can you tell what is happening???
CakitKaplaX
post Sep 29 2015, 10:54 AM

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Can anyone tell time frame this issue??
CakitKaplaX
post Oct 20 2015, 08:00 PM

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Pinging 103.28.54.1 with 32 bytes of data:
Reply from 103.28.54.1: bytes=32 time=1161ms TTL=53
Reply from 103.28.54.1: bytes=32 time=1135ms TTL=53
Reply from 103.28.54.1: bytes=32 time=1148ms TTL=53
Reply from 103.28.54.1: bytes=32 time=1149ms TTL=54

Ping statistics for 103.28.54.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1135ms, Maximum = 1161ms, Average = 1148ms

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms maxisgateway.lan [192.168.1.254]
2 33 ms 33 ms 37 ms 58.71.244.97
3 32 ms 31 ms 31 ms 58.71.244.122
4 34 ms 34 ms 42 ms 58.71.243.53
5 35 ms 34 ms 35 ms 58.71.243.49
6 35 ms 35 ms 35 ms 58.71.244.246
7 35 ms 35 ms 35 ms 58.71.241.21
8 * * * Request timed out.
9 45 ms 41 ms 41 ms se1-0-0.kchp-pe201.maxis.net.my [202.122.151.186]
10 41 ms 41 ms 41 ms 32590.sgw.equinix.com [202.79.197.176]
11 1009 ms 1007 ms 964 ms sgp-1.valve.net [103.28.54.1]




Everybody has their patience. I think i wan to terminate my service or u give me a rebate about this matter.
Here my account number 1504805001
CakitKaplaX
post Oct 21 2015, 09:33 AM

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Hey Everybody... Let make complain here http://www.complaint.cfm.org.my/index.cfm?...F9577A0A8E27179
Since no action from this maxis.
CakitKaplaX
post Nov 14 2015, 05:18 PM

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Hi.. Anyone got try WTFast? Try it. Download it from steam. It will reduce your ping.

user posted image

 

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