My VOIP hasn't been working seen last week, I have no overdue bills or anything (Maxis Acc number 1895113163). Would like a response from Maxis on what is the problem and how long before its fixed.

Hi Failed JJ,

Have you tried to re-register your VOIP? You may try the steps given below.

Go to your modem page at 192.168.1.254

Click Toolbox > Telephony > configure > Edit

Key in the details as below, then press Apply.
SIP URI : VOIP Number (Eg:0322223333)
Username : VOIP Number (Eg:0322223333)
Password : VOIP Number+1
Confirm Password : VOIP Number+1
Display name : <blank>
Abbreviated number: <blank>
Port: All

Thank you

Tried many times, and it still shows a red cross on the "Registered" part.

Hi,

We have detected some technical issue with the VOIP service today and rectification work is completed.
Please try to do power cycle (restart router & modem) & revert to us the status.

TQ

Still the same, the red cross is still appearing. Restarted both the TM and Maxis modems and did the config steps again but still nothing.

Is there anything I can do to get the VOIP telephony registered? http://192.168.1.254 keeps telling me its unregistered no matter what I do.



This post has been edited by Failed JJ: Sep 9 2015, 04:31 PM

Hi,

-PMed-