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 VOIP Not Working

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Maxis
post Sep 2 2015, 10:40 PM

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2,707 posts

Joined: Apr 2015
QUOTE(Failed JJ @ Sep 2 2015, 10:31 PM)
My VOIP hasn't been working seen last week, I have no overdue bills or anything (Maxis Acc number 1895113163). Would like a response from Maxis on what is the problem and how long before its fixed. sweat.gif
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Hi Failed JJ,

Have you tried to re-register your VOIP? You may try the steps given below.

Go to your modem page at 192.168.1.254

Click Toolbox > Telephony > configure > Edit

Key in the details as below, then press Apply.
SIP URI : VOIP Number (Eg:0322223333)
Username : VOIP Number (Eg:0322223333)
Password : VOIP Number+1
Confirm Password : VOIP Number+1
Display name : <blank>
Abbreviated number: <blank>
Port: All

Thank you
Maxis
post Sep 3 2015, 04:45 PM

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QUOTE(Failed JJ @ Sep 2 2015, 10:44 PM)
Tried many times, and it still shows a red cross on the "Registered" part.
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Hi,

We have detected some technical issue with the VOIP service today and rectification work is completed.
Please try to do power cycle (restart router & modem) & revert to us the status.

TQ
Maxis
post Sep 9 2015, 05:28 PM

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Joined: Apr 2015
QUOTE(Failed JJ @ Sep 9 2015, 04:27 PM)
Is there anything I can do to get the VOIP telephony registered? http://192.168.1.254 keeps telling me its unregistered no matter what I do. doh.gif

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Hi,

-PMed-
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