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Help! i was charged with the expensive data, celcom
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TSwan7075
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 Aug 22 2015, 01:30 AM, updated 11y ago
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hi need your help. My father is using subline for my celcom line (post paid without internet plan). last week i change new smart phone for him. and i'm not aware of the data is on (i think that i'm using my wifi at house) to download a apps. after i aware, i quickly turn it off. and the bill come now is charging me 872 unit (1 unit = 10kb) = rm87.2!!!  anyone can advice me what can I do now? can i request for waive it or pay less with discount? rm87.2 for 8.7MB is too expensive.. hope someone with experience can advice me thank you very much!! |
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TSwan7075
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Aug 22 2015, 01:36 AM
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QUOTE(blackpc @ Aug 22 2015, 01:33 AM) Smartphone but no data package? Better give your father a basic phone bro. Even if this time got waived, believe me, with a smartphone this can happen again. ya.. thinking to change it.. but now it happen b4 i add the data plan. how to solve it? |
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TSwan7075
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Aug 22 2015, 09:48 AM
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QUOTE(ReWeR @ Aug 22 2015, 01:36 AM) rm87 for telco is not consider a big number. you can try make rayuan, although i doubt it will be useful. i think you need to help your father off the internet in his smart phone totally. or subscribe him a simple data plan which have like 1gb quota bro ReWeR, call to celcom and make rayuan? that's is the only thing i can do... |
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TSwan7075
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Aug 22 2015, 09:50 AM
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thanks to all bro shawty, fat.......
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TSwan7075
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Aug 22 2015, 03:51 PM
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sien... waste rm93 include gst within 1 minutes!!!
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TSwan7075
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Aug 23 2015, 07:11 PM
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QUOTE(RDoe @ Aug 23 2015, 05:44 PM) From what I've read, I believe this data usage is (carelessly) done by TS while helping to set up a newly-bought smartphone. New smartphones normally have these things like data, GPS, Sync, etc, turned on from factory, so we've to be very careful to turn them off then ensure a Wifi connection before starting the set-up process. yes... thought is using own wifi |
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