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> [WTA] warranty issue

bobmarley
post Jan 21 2007, 07:49 PM

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QUOTE(KiLLer^Boy @ Nov 17 2006, 08:27 AM)
Sorry guys... but i am not sure where to put this topic!! if i am wrong please forgive me...

OK i got this issue with this computer shop at lowyat. I am not going to reveal the shop name yet. My Maxtor harddisk got burn when i on my computer. Don't ask me why and how cause i also not sure. So i went to try to warranty it. As I know the shop only give you warranty period of 1 year. But the maxtor give 3 years warranty. So the first time i went to the shop they told me to ownself send to maxtor. I called up maxtor and they say they won't entertain me. they only entertain distributors. They say that is better for me to send back to the place where i buy or to the distributor. So i call up the computer shop and they told me to bring it back.

The next day I bring it back. They check it and saw they burn mark. They told me that maxtor won't warranty me the harddisk. So basically the harddisk can throw liow.
So I am wondering whether is it true that my harddisk cannot be warranty any more. I bought the harddisk last year september. And because of a burn mark and i also donno what cause it and the harddisk go to waste like that.... kek sim man vmad.gif  vmad.gif  vmad.gif

so guys pls advise... thanks
*
This problem my frend oso have. same like u..but he hdd about a few days old the shop said like ur problem la... after he angre, he send back to manufacture ownself... blush.gif


Added on April 22, 2007, 9:40 pmif burn cannot claim warranty...

This post has been edited by bobmarley: Apr 22 2007, 09:40 PM

 

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