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 Can't update/download apps via Unifi WIFI, Stuck at 'Waiting' or extremely slow

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giggs_509
post Aug 15 2015, 02:37 AM

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Experiencing the same here. No probs updating apps using maxis 3g but unifi 30 not moving/super slow.
giggs_509
post Aug 15 2015, 12:37 PM

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QUOTE(bem69 @ Aug 15 2015, 07:23 AM)
Can confirm, started happening since Aug14 morning for me on Unifi30. I'm so glad I found others here having the same problem.

Also, this might be related with the new Unifi 30 and 50 packages. Friend is on VIP20 and downloading fine.
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Yes about same time problem occurs. Already complaint thru TM twitter.
giggs_509
post Aug 15 2015, 02:37 PM

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QUOTE(alvinji87 @ Aug 15 2015, 12:53 PM)
thanks god just wan to post this problem..

was upgrade to iphone 6+ ytd..and do a backup from PC to new iphone.....but cant download or upgrade apps !!

goes smooth when using telco, tried DiGi LTE and Celcom 4G...

but when goes unifi wifi..canot download or upgrade..stuck at waiting...

but the wifi internet is ok for browsing and everything..just cant download or upgrade apps...

ip6+, ios 8.4.1....experiencing slow download for ios 8.4.1. also...well i guess i shall wait for any update from this issue or solution here perhaps ?  mad.gif
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Try use vpn.

giggs_509
post Aug 15 2015, 09:24 PM

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QUOTE(Locus @ Aug 15 2015, 09:13 PM)
Got some info from tm regarding the issue... Hope it will be fixed ASAP...[attachmentid=4753896]
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Keep complaining to TM guys. We need a fix fast!
giggs_509
post Sep 16 2015, 12:28 AM

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Time to spam tm twitter again
giggs_509
post Sep 16 2015, 07:55 PM

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QUOTE(jin_akira @ Sep 16 2015, 06:45 PM)
hmm i'm testing right now and the situation feels the same as before; it's still slow for me. i'm trying to update Chrome; i started at 6.29pm and now at 6.45pm it's just completed only 3/5 of the download. and the update is only 68.2mb..
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Try using tm auto assign dns.
giggs_509
post Sep 17 2015, 09:00 PM

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QUOTE(G-17 @ Sep 17 2015, 08:56 PM)
Maybe call 100. I think it would be better to create a temporary twitter account (use guerrillamaill.com or some other destructible email)  and spam TMConnect.
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Attached Image

They are still investigating. Sigh..
giggs_509
post Sep 17 2015, 10:24 PM

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QUOTE(jin_akira @ Sep 17 2015, 09:46 PM)
yeah i'm gonna ask my friends to help contact them via Twitter to try and get some numbers up on the complains. so before they or anyone else would ask regarding troubleshooting methods, i have done the following;

1. off and on router (off for a while, 5 minutes or so)
2. change DNS to 8.8.8.8/8.8.4.4 (in router setting)
3. i have restored my phone

i tried using DiGI LTE; no issues. i guess it's safe to say that we're facing the same issue we faced last month. and i'm back in the same situation as i was before; severely slow speeds right after restoring my phone. perfect. haih
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yes the issue is back it seems. maybe off and on during certain time since can download ios 9 in 11 minutes earlier this morning.
giggs_509
post Sep 19 2015, 09:29 AM

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QUOTE(seancorr @ Sep 19 2015, 02:01 AM)
I've called Unifi to open a case for me and had them check it. They then sent a technician over to check after I lodged a report with CFM (http://www.complaint.cfm.org.my/) and all was fine and I had difficulty explaining to him that I'm getting uber slow download overseas including Apple Store.

I then updated my report stating that the issue is with the overseas connection.

The Maxis 4G speed isn't helping that much either and again I lodged a report with Maxis on this. Awaiting them to solve it else its another report with CFM again.

I suggest the rest of you lodge a report with CFM so that our ISPs will have to take action and solve this issue.
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Any charges by TM since their tech guy came over? Thinking to file report too. Weird since use vpn no problem.
giggs_509
post Sep 19 2015, 04:06 PM

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QUOTE(piglover @ Sep 19 2015, 03:52 PM)
How? Use vPn on iphone or home network?
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Use on iphone.
giggs_509
post Sep 19 2015, 04:40 PM

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QUOTE(piglover @ Sep 19 2015, 04:32 PM)
Which apps? Can intro?
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I use surfeasy vpn. Free for 825mb. Once reach quota just sign in using other email and u get another 825mb. Lol
giggs_509
post Sep 22 2015, 02:15 PM

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QUOTE(G-17 @ Sep 22 2015, 02:07 PM)
How are you chaps managing to talk to anyone with a brain when you call 100? I called 100 and have been on the phone with this utterly stupid operator who doesn't know shit.

Also, if I want to open a report, there's this idiotic new policy where I either have to make a one-off payment in the event they find some problem with my equipment, or I have to renew the contract. What kind of conman job is this? There's nothing wrong with my equipment because I can browse xvideos and sarawakreport no problem!!

Now she wants to open a report to schedule an appointment for a technician to come my house. Sorry lah kak, I have no time to have your mat rempit technician come to my house because there is no problem with my fuckin house. You trying to tell me jin_akira and I live in the same street having the same problem is it?

Hey guys, can all of you who have a twitter just spam those motherfuckers to death. If not they won't ever fix this. Heck, I don't even think they know where to look.
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I spam everyday but if only few people I don't think TM will expedite to solve it. Come on guys

giggs_509
post Sep 24 2015, 01:00 PM

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QUOTE(CPURanger @ Sep 24 2015, 11:17 AM)
Manage to download surfeasy vpn and use it. The download speed is fast enough.  rclxms.gif  Alas, already used up 500MB quota ! Still have many apps to restore, hai yaa....

BTW using unifi 20 in office and at home unifi 10, both are slow without VPN.

Now looking to get a cheap VPN, any recommendation ?
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Just login use other email and password. No need true email, just put anything and this way u'll get endless limit. Lol
giggs_509
post Sep 26 2015, 06:37 PM

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if file complaints to cfm/mcmc possible to get rebate at least?
giggs_509
post Oct 1 2015, 11:39 PM

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Mine ok already since yesterday.
giggs_509
post Oct 4 2015, 11:55 PM

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QUOTE(alvinji87 @ Oct 4 2015, 11:43 PM)
Showing 24 hours - 25 hours to go to reinstall my MacBook back to OSX Yosemite.. Unifi problem again ? Or Apple ? =.=
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mine already 2 hours, 4.54gb from 6.08gb. unifi 30

update: completed in 2 hours and 22 minutes.

This post has been edited by giggs_509: Oct 5 2015, 12:24 AM
giggs_509
post Oct 19 2015, 12:25 PM

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Tried at 8am, speed seems fast. Try again at noon, back to crawling slow. Damn TM!

 

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