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 Can't update/download apps via Unifi WIFI, Stuck at 'Waiting' or extremely slow

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arcaloveher
post Aug 14 2015, 12:47 AM

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Facing the same issue here intermittently since 2 weeks ago thumbup.gif

Using Iphone 5 (IOS 7) on Unifi30 and I literally cannot update any of my apps through wifi because it's super slow. Similarly, the way I can get a quick update done is through 3G/LTE

I suspect the problem is coming from TM's side because I am still getting full speed using speedtest app and having no issues loading 1080p video on my phone or loading high bandwidth web pages
arcaloveher
post Aug 14 2015, 04:08 PM

On my way
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Senior Member
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Joined: Aug 2006


QUOTE(jin_akira @ Aug 14 2015, 12:41 PM)
Okay so i think it's safe to say that Unifi users (and also Celcom for G-17) are affected. I tried my sister's iPad on the same WIFI, same thing. I went to my friend's house (another housing section 15 minutes away) that's also using Unifi, also same thing. Tonight, i'm going to my other friend's house to try Maxis Fibre.
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Do let us know the result

Strange no one has report this issue prior to you creating this thread, I mean it can't be just the 9 of us here facing this problem lol

I'm pretty sure there are other Unifi users out there in a similar situation as well.

I'll try to call TM up tomorrow, if the customer service is on duty or maybe just let them know in the nearest TM Point Centre

arcaloveher
post Aug 17 2015, 08:28 AM

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Update (17/8/15)

Looks like I'm getting my usual speed back for itunes apps download, managed to update all 10 of my apps just now (+/- 700mb) in less than 2 mins

 

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