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 PLEASE STOP THIS SCAM SMS FROM 22810, PLEASE STOP THIS SCAM SMS FROM 22810

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teelim
post Mar 5 2019, 09:34 PM

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Hi,

I just received this today even though I never opted for it. Please help. Thanks.

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teelim
post Mar 6 2019, 09:26 AM

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And I received this today...

Maxis, pls help

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anima01
post Mar 6 2019, 04:54 PM

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Does anyone get back their money? I called maxis service center but was not helpful. They had cancelled the subscription but will not refund the money. I would recommend anyone involved to make complaint to CFM if maxis unable to rectify ur problem
anima01
post Mar 7 2019, 05:28 PM

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Update : received a call from maxis today & reimbursement was made after I lodged complaint to MCMC..know ur rights
ojp
post Mar 13 2019, 10:19 AM

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QUOTE(anima01 @ Mar 7 2019, 05:28 PM)
Update : received a call from maxis today & reimbursement was made after I lodged complaint to MCMC..know ur rights
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may i know how u lodged the complaint ?
teelim
post Mar 15 2019, 03:39 PM

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QUOTE(ojp @ Mar 13 2019, 10:19 AM)
may i know how u lodged the complaint ?
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yeah... interested to know too
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snow
post Mar 20 2019, 05:14 PM

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https://aduan.skmm.gov.my/
adamw
post Mar 28 2019, 04:27 AM

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QUOTE(leelazens @ Mar 4 2019, 05:13 PM)
maxis support here is pathetic, they dont help.

they said i activate the scam service myself because i  stop the scam by sending stop sms in the last

what a farce.

they got the name of credit receiving company yet they do nothing, this is confirm malicious scam, are maxis in it for commision? mcmc can only help refund? but it's obvious illegal activity.

maybe only social media can have effect, new customer have to be warn.
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Yes, Maxshit is shitty! I called their CS and she insisted that I was at fault for clicking a link & subscribed myself to this scam SMS. I put on call recording and asked her to repeat this and I wiill lodged a complaint too. As you can see this thread started from 2015 and Maxshit is the only telco with this issue. If I get another SMS will port out.
CuriOu5
post Apr 4 2019, 04:38 PM

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QUOTE(adamw @ Mar 28 2019, 05:27 AM)
Yes, Maxshit is shitty! I called their CS and she insisted that I was at fault for clicking a link & subscribed myself to this scam SMS. I put on call recording and asked her to repeat this and I wiill lodged a complaint too. As you can see this thread started from 2015 and Maxshit is the only telco with this issue. If I get another SMS will port out.
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Shame on you Maxis.

Why can't Maxis stop all these charging until they get approval from their users to be charged if they want to use the content. Just like how credit cards companies are doing. Wouldn't it be easier for everybody. BUT if they do this, they will loose REVENUE. Simple as A B C. That's why they are hand and glove with the content providers (see attachment - their logo) to rip of their users. They are helping scammer to steal from those who doesn't check their bills.

Why do we have to reply to the SMS to unsubscribe when we did not subscribe in the first place.

This post has been edited by CuriOu5: Apr 4 2019, 04:40 PM


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supercute P
post Jun 10 2019, 02:52 AM

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Hello. What is this and why it kept charging me??? I just top up my credit but now I barely have RM1. What the fuck. I never clicked any stupid links, never filled any forms and certainly never subscribe to any shits. I'm so pissed now, I'm already struggling enough with my finance and now I have this darnness deducting my Hotlink balance. Hoping for your kind assistance. Urgently.


https://pictr.com/images/2019/06/10/50uzR2.md.jpg
Maxis
post Jun 10 2019, 04:40 PM

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QUOTE(supercute @ Jun 10 2019, 02:52 AM)
Hello. What is this and why it kept charging me??? I just top up my credit but now I barely have RM1. What the fuck. I never clicked any stupid links, never filled any forms and certainly never subscribe to any shits. I'm so pissed now, I'm already struggling enough with my finance and now I have this darnness deducting my Hotlink balance. Hoping for your kind assistance. Urgently.
<a href='https://pictr.com/images/2019/06/10/50uzR2.md.jpg' target='_blank'>https://pictr.com/images/2019/06/10/50uzR2.md.jpg </a>
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Hi, kindly DM us your Hotlink number and full name for further checking. TQ-Ika
guan82
post Aug 8 2019, 09:09 AM

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From: J.B



Hi Maxis,

it me again, 3rd time requesting your help to block sms charge service
1. Games2u_WAP22326

this round them no more send Sms but send a one time notice and charge me. Please look into it or who/what department can assist me?
Schumann Leo P
post Aug 17 2019, 10:40 AM

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Hi Maxis, my sis and I have been charged by these random sms since July. Please do something with it! It's annoying and even went up to RM94! We tried to blocked the numbers and still not helpful!

https://pictr.com/images/2019/08/17/5rf7dQ.md.jpg
ardthe214 P
post Sep 13 2019, 05:17 PM

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HI Maxis, please remove these numbers they keep charging me every month my account number is 1968142867:-

28831]FunGamers_WAP 28831
24982]AIRG_WAP
23268]SMS Alert_WAP
23239]Novel_Plus_MYS_WAP
27200]Funny Zone_WAP
23268]SMS Alert_WAP
23238]Gosip & Hiburan_WAP

Maxis
post Sep 15 2019, 04:21 PM

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QUOTE(ardthe214 @ Sep 13 2019, 05:17 PM)
HI Maxis, please remove these numbers they keep charging me every month my account number is 1968142867:-

28831]FunGamers_WAP 28831
24982]AIRG_WAP
23268]SMS Alert_WAP
23239]Novel_Plus_MYS_WAP
27200]Funny Zone_WAP
23268]SMS Alert_WAP
23238]Gosip & Hiburan_WAP

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Hi Kindly DM us with the mobile number effected for us to check and block the services. TQ-Dhanen
blurjoey
post Sep 25 2019, 04:47 PM

Sumo Hammy!
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How the hell did I subscribe to this in the first place and get charged rm3? Please refund me my rm3!

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edward0802
post Oct 6 2019, 07:44 PM

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I'm getting auto subscribe to this useless service and can't opt out of it! Please do your job to unsubscribe me of this and stop it from any more fees!!

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dayamin
post Oct 7 2019, 04:02 PM

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QUOTE(edward0802 @ Oct 6 2019, 07:44 PM)
I'm getting auto subscribe to this useless service and can't opt out of it! Please do your job to unsubscribe me of this and stop it from any more fees!!

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i think you are required to send "STOP GGC" instead of "Stop ggc"
tychen13
post Oct 26 2019, 12:02 PM

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Hi Maxis,

Please block 28831, 32355 and 22277 from my number and refund. They charge rm3 each auto subscribe.
my number:017464XXXX

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Nerdyfred
post Oct 28 2019, 02:49 PM

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Guys, how to we stop this permanently, seem like everyone is getting it innocently. Anyone fill an official complaint?

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