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 PLEASE STOP THIS SCAM SMS FROM 22810, PLEASE STOP THIS SCAM SMS FROM 22810

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Maxis
post Jul 31 2016, 04:38 PM

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QUOTE(khun_june @ Jul 28 2016, 11:46 AM)
dear Maxis,

please stop spam from the below.
its been charging me for sometime.
Account No.: 1023021122

23/06/16 11:41:48 Gameloft_Club 22810]Gameloft_Club RM2.00

01/07/16 11:39:08 Gameloft_Club 22810]Gameloft_Club RM2.00

09/07/16 12:06:25 Gameloft_Club 22810]Gameloft_Club RM2.00

17/07/16 08:24:04 Gameloft_Club 22810]Gameloft_Club RM2.00
*
Hi khun_june,

Sincere apology on the delay response. We have terminated the service from your affected mobile number

Thank you

queennur8
post Sep 28 2016, 03:43 AM

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dear maxis. i received a SMS scam from gameloft 22810 without any subscribe and it charge me RM2. I Sent unsubscription manytimes to 22810 but didnt work. Help me to stop this scam. My no 0173891775
Maxis
post Sep 28 2016, 04:46 PM

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QUOTE(queennur8 @ Sep 28 2016, 03:43 AM)
dear maxis. i received a SMS scam from gameloft 22810 without any subscribe and it charge me RM2. I Sent unsubscription manytimes to 22810 but didnt work. Help me to stop this scam. My no 017xxxxx75
*
Hi queennur8,

We have assisted to unsubscribe the service as per your request.

TQ
agsmobile
post Oct 22 2016, 12:06 PM

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Hi,

Any chance to stop these repeatedly Maxis Content charge to my no 012490XXX6

03-10-16 12:00:49 Gameloft_Club#20161003120049#22810#820992 Maxis Content-Purchase RM2.00
10-10-16 12:48:10 Gameloft_Club#20161010124810#22810#820992 Maxis Content-Purchase RM2.00
20-10-16 10:07:36 Gameloft_Club#20161020100736#22810#820992 Maxis Content-Purchase RM2.00

Thanks
Maxis
post Oct 25 2016, 04:00 PM

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QUOTE(agsmobile @ Oct 22 2016, 12:06 PM)
Hi,

Any chance to stop these repeatedly Maxis Content charge to my no 012490XXX6

03-10-16 12:00:49 Gameloft_Club#20161003120049#22810#820992 Maxis Content-Purchase RM2.00
10-10-16 12:48:10 Gameloft_Club#20161010124810#22810#820992 Maxis Content-Purchase RM2.00
20-10-16 10:07:36 Gameloft_Club#20161020100736#22810#820992 Maxis Content-Purchase RM2.00

Thanks
*
Hi agsmobile,

Kindly PM us your details as per below for further assistance

Name:
Number:
IC:
Content Provider Short Code: (2XXXX or 3XXXX)

TQ-Derrick
robinycf
post Oct 26 2016, 07:08 PM

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Hi Maxis,
help me stop cancel/send from gameloft 22810. Sim number8960011501247145031
Maxis
post Oct 27 2016, 04:38 PM

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Hi, cancellation done. You may also reply 'STOP ALL' for any SMS received from the content providers.

TQ
Crovoseas
post Nov 8 2016, 12:48 PM

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Can Maxis filter out all these rubbish sms? It is annoying.

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Maxis
post Nov 8 2016, 04:47 PM

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QUOTE(Crovoseas @ Nov 8 2016, 12:48 PM)
Can Maxis filter out all these rubbish sms? It is annoying.

Attached Image
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Hi,

Sorry that we can't block incoming SMS from a telephone number. TQ
xinghuei
post Aug 19 2017, 06:45 PM

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Kindly pls stop following scam message and deduction of RM2.00/week from my number
QUOTE
RM0. Gameloft Live reminder: 35 GL Live dollar at RM2/week(Excl. GST). Auto renewal unless you cancel the subscription. To unsubscribe, send STOP SUBSCRIPTION to 22810
Maxis number 0123807552

This post has been edited by xinghuei: Aug 19 2017, 06:47 PM
Maxis
post Aug 20 2017, 02:51 PM

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QUOTE(xinghuei @ Aug 19 2017, 06:45 PM)
Kindly pls stop following scam message and deduction of RM2.00/week from my number
Maxis number 0123807552
*
Hi xinghuei,

To unsubscribe, send STOP SUBSCRIPTION to 22810.

TQ
YanSze
post Mar 1 2018, 11:24 AM

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Dear Maxis,

My aunt has been receiving a spammed message:

"RM0. Minime: Your subscription will be renewed on 03/03/2018 at RM2/week (excl. GST). To cancel, reply STOP ME."

From 23399

It appears that it will be charging her RM2 per week.

Can you block this from her phone number? Maxis number 012 xx x28

This post has been edited by Maxis: Mar 1 2018, 03:14 PM
Maxis
post Mar 1 2018, 03:18 PM

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QUOTE(YanSze @ Mar 1 2018, 11:24 AM)
Dear Maxis,

My aunt has been receiving a spammed message:

"RM0. Minime: Your subscription will be renewed on 03/03/2018 at RM2/week (excl. GST). To cancel, reply STOP ME."

From 23399

It appears that it will be charging her RM2 per week.

Can you block this from her phone number? Maxis number 012 xx x28
*
Hi YanSze,

Do reply the keyword: STOP ME to the sender to stop it. You would receive SMS confirmation once successful.
Do PM us should you require further assistance.

Ps: Avoid putting your personal details in any public forum in future too yea.

Thank you
Ahmad Redzuan
post Mar 30 2018, 02:47 PM

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Hello maxis, pls stop all this sms
29988 rm2
22810 rm2
27200 rm2
23239 rm2
26777 rm3
22277 rm3 per week.
From number =0177488308
Mohd isma alif bin roslan

Maxis
post Mar 31 2018, 04:54 PM

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Hi,

We have canceled all the below;

29988
22810
27200
23239
26777


TQ-Jo
Mushikago
post May 18 2018, 08:06 PM

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I just got it too. RM2 for GL Club. I don't understand, how can i be charged for a subscription I never agreed to in the first place? Maxis, please kindly explain.
Maxis
post May 21 2018, 04:19 PM

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QUOTE(Mushikago @ May 18 2018, 08:06 PM)
I just got it too. RM2 for GL Club. I don't understand, how can i be charged for a subscription I never agreed to in the first place? Maxis, please kindly explain.
*
Hi Mushikago,

Kindly PM us your details as per below for further assistance.

Name:
IC / Passport:
Phone Number:
Last Topup Method & Amount:
Issue: (eg: charges from 22810)

TQ

do_re_mi
post Jun 8 2018, 10:03 PM

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Hi..
I also got spam from 22810 (gameloft) since early May. Burn money more than I spend for my own sms already.. Already send STOP SUBSCRIPTION twice & both got reply "You are now unsubscribed from GL Club bla bla bla.." But the sms keep coming...
1st & foremost, how this number say that I subscribe to their service? I'm sure never subscribe it.
Kindly please help stop / block this number from sms me again.
Thanks.
cfa28
post Jun 10 2018, 10:52 AM

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@maxis there are so many complaints against this game loft


What action is maxis taking against the company or perhaps the guys here should also lodge complaints with MCMC


Giving a refund is not enough as there are customers who are not Aware or don't know how to complain or have delays in refund
do_re_mi
post Jun 12 2018, 09:28 AM

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QUOTE(do_re_mi @ Jun 8 2018, 10:03 PM)
Hi..
I also got spam from 22810 (gameloft) since early May. Burn money more than I spend for my own sms already.. Already send STOP SUBSCRIPTION twice & both got reply "You are now unsubscribed from GL Club bla bla bla.." But the sms keep coming...
1st & foremost, how this number say that I subscribe to their service? I'm sure never subscribe it.
Kindly please help stop / block this number from sms me again.
Thanks.
*
Hi.. its me again
Done some checking & found out not only 22810, sms from 22326 (games2u) also keep stealing money.
Hope Maxis can do something to prevent these party from stealing away our money.
Thanks

But the other side of me keep asking..
...is it the way Maxis making money?? confused.gif


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