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 Which handphone manufacturer to choose?, best customer service in Malaysia?

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TSvernondp
post Aug 9 2015, 01:05 PM, updated 11y ago

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I've narrowed down my next handphone search to be from one of these three manufacturers, Asus, Sony or Samsung.

Unfortunately for Asus, I've head a lot of negative review from friends who got caught with them on warranty issues.

Being a current samsung user myself now, I would not rate them very high either. On a scale of 1 to 10, I would give them a 3. Two years ago rating, not sure about present situation.

Please share your experience and do let me know. Thanks.
TSvernondp
post Aug 9 2015, 01:20 PM

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QUOTE(lowyard @ Aug 9 2015, 01:14 PM)
weird. samsung service center was a gret experience for me.they fixed my brothers s3 in front of us. and they fixed the power button of galaxy nexus in 2 days.

im curious why ts gave them 3 out of 10. id give them 7 out of 10.
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That was based on my experience with them from about 2 to 3 years back when they were based along the federal highway. Had to wait about 2 hours to be served.

TSvernondp
post Aug 9 2015, 01:46 PM

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QUOTE(acbc @ Aug 9 2015, 01:27 PM)
Xiaomi is ok if u service at official centre in LYP.
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Actually I'm biased towards Asus, but have been put off by their poor customer service. LCD issue took 2 months to resolve, according to a friend.

I've used their mobo and laptop before and they are very robust and reliable, not sure of their hand phones though

 

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