QUOTE(#Hotlink @ Aug 7 2015, 08:55 PM)
Hi sillyboy,
Firstly, we would like to apologize for such delay in responding to your inquiry.
Secondly, indeed what you have been advised is accurate as the Validity 90/365 doesn't apply to #Hotlink (latest prepaid plan) as stated in FAQ (http://goo.gl/m5htrX). We are sorry that it has caused such inconvenience experience occurred.
Nevertheless, we shall channel your feedback pertaining this matter to our relevant team.
Thank you
Hi #Hotlink, Firstly, we would like to apologize for such delay in responding to your inquiry.
Secondly, indeed what you have been advised is accurate as the Validity 90/365 doesn't apply to #Hotlink (latest prepaid plan) as stated in FAQ (http://goo.gl/m5htrX). We are sorry that it has caused such inconvenience experience occurred.
Nevertheless, we shall channel your feedback pertaining this matter to our relevant team.
Thank you
I pmed you about my info. Please kindly look into it.
I purchased Validity 90 few months ago, and now i wanted to renew it.. i realize it all gone in #100 or Red App...
Please advice.
Jul 3 2016, 01:49 PM

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