-PMed-

Hi, i recently changed my postpaid plan to prepaid plan,but was told that i cannot subscribe to validity 365 because i am under #hotlink em plan. The reason i changed to prepaid plan at the first place is that i am currently studying at overseas and my seniors told me that by changing to prepaid and pay rm30 per year, i can keep my number. I really wanted to keep this number as i have used it for many important stuffs in malaysia and it will be very troublesome to change number for me. I tried to change through the hotlink app and *100# but i cant find the option. Please help me.....

I wanna change to the older hotlink plan which can subscribe to validity 365 too. Please pm

I just reactivate back my number..last time can subscribe for 1 year validity..now can not.. can help me subscribe back to 1 year validitt..help me sir

Hi neozombie,

You may consider to change your current plan to "Hotlink FAST" in order to subscribe Validity365. Kindly refer to FAQ > Lifecycle of this page http://www.hotlink.com.my/en/plans/fast.html for more information.

Thank you

When change..how to.get the 1 year validitt... how much per year... theres no info... can show me step by step?

Hi Hotlink, I am facing exactly the same issue as mentioned in this thread. Could you pm me?

Thanks.

Hi Hotlink, about the new Hotlink Fast plan, do it come with free social chat?

My phone cannot connect to 4G so I don't want to change to  Hotlink FAST.... I want to change to the older hotlink plan which can subscribe to validity 365 . Please pm... thank u!

Hi hotlink team, I would like to covert the #hotlink to 366 validity. Pls pm me the procedure. Thanks in advance.

Hi jessamoment,

Please be informed Hotlink FAST does not come with free social chat. 

Thank you

Please PM me details. Thanks.

Hi all,

I have my #hotlink number with me for around 2 years with a pretty good number.
I am residing in oversea most of my time and return to Malaysia once or twice a year.
As much as I want to keep my number active, I need to reload, keep an eye on it so it does not pass the line termination date.
Having say that, I need to set reminders to myself, reloading credit and keep the line stay active.

Unfortunate thing was I have purchased this SIM where Maxis/Hotlink started the #Hotlink plan.
I have contacted your customer service early this year and I have been advised I was NOT allowed to revert to older Hotlink Basic plan if I've already in #Hotlink plan.
I understand the benefit of #Hotlink, having FREE Basic Internet (limited to 500MB, effective 23rd July 2015) during Active period.
But again, I do not live back home most time and IMO, the free internet is kinda useless and slow (speed limited to a maximum 64kbps).
I can't open a single web page when I landed at the airport, and I usually prefer to subscribe to your faster or 4G mobile internet plan when I'm back to Malaysia.

I have been researching Maxis forum and Low Yat forum (refer to: https://forum.maxis.com.my/forum_topic.asp?...55&whichpage=7).
I can confirmed that there are thousand and thousand of people have been asking for Validity 90 or 365.
Early this year I have contacted Hotlink customer service and I was told that Hotlink has upgraded to new menu and thus Validity 90/365 has been opted out for new plan.

So, Maxis and Hotlink, can you please consider to bring back the Validity 90 or Validity 365 for ease of Hotlink users and myself with following facts:
1. I'm residing in oversea most time and wish to keep the same number when I return home every time.
2. Keep myself stress free by reminding myself to reload every 30/60 days.
3. Free Internet during active period is pointless and useless to me (and most of the people) providing I subscribe to Mobile Internet package every time.
4. RM33.00 for Validity 365 is provided upfront to your company and customer gets the benefit. It's a WIN-WIN situation.
5. Having my number active for 365 days will keep yourself from recycling/reuse the numbers more often, eg: less work for you guys.

Please do not offer me to sign up plan with Maxis and freeze my account until I return home.
I have nobody to maintain that Maxis account.

Many thanks!
Sam
================ SOLVED ================
Updated 21st August 2015

Many thanks to #Hotlink.
My #Hotlink plan has been reverted to older BAGUS WM plan, which is what I wanted following months of discussion from Maxis forum to LYN.
FYI, #Hotlink has changed their *100# menu early 2015, users are not allow to revert to older plan, nor subscribe to Validity 90/365.
Note: Validity 90/365 is NOT available to new #Hotlink plan.

If you're currently using new #Hotlink plan and wish to subscribe to Validity, please follow these steps:
1. Reply to this thread (do not post your mobile number here, it's violating LYN's Maxis rules).
2. #Hotlink will PM you requesting further information including personal details and etc.
3. You will be given a case reference number via PM and SMS.
4. Your #Hotlink plan will be reverted to plan that may subscribe to Validity 90 or 365. (takes about few days)
5. Subscribe to Validity 90 or 365 via *100# menu or refer to:
    https://www.hotlink.com.my/content/hotlink/...hcat=AllResults


Hope this information helps.
Cheers, #Hotlink!