Official Microsoft Surface Thread V4
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 Nov 17 2015, 09:25 AM
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#1
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Junior Member
4 posts Joined: Nov 2015 
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Seeking for HELP!!
I received a replacement Surface Pro 3 from Microsoft but the problem is where should i send back the faulty unit??I contacted and Microsoft replied me "You should receive a shipping label and just re-use the packaging of the replacement device to send the original device back to Microsoft." but how....i been keeping the faulty unit almost 2 week... sorry for bad grammar below is the box i received 
This post has been edited by hlee91: Nov 17 2015, 09:37 AM |
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Nov 17 2015, 09:53 AM
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#2
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Junior Member
4 posts Joined: Nov 2015
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QUOTE(davidletterboyz @ Nov 17 2015, 09:29 AM) Check the packaging of your replacement SP3. It should come with an address to send your faulty unit back. Hi David, i checked many time but there is no address on the package or box... |
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Nov 17 2015, 10:08 AM
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#3
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Junior Member
4 posts Joined: Nov 2015
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QUOTE(davidletterboyz @ Nov 17 2015, 09:56 AM) Hmph...That's strange. How about the courier airway bill? The sender's address and phone number there. Phone that number and see? i only receive a sealed box as the photo i uploaded just now....anyone have experience on this situation??kindly share with me...THANK YOU |
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