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Unifi Official TM UniFi High Speed Broadband Thread V21, ( -_・) ︻デ═一▸ Maxis & Time

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jusbella
post Sep 5 2015, 09:09 PM

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Then suggest u call 100 to settle the bill.

QUOTE(vez @ Sep 5 2015, 07:44 PM)
no, it stated have to pay RM140 which is my previous Streamyx, next month will come again, but also stated last month bills is paid =.=

i only pay Unifi RM179 monthly through online, dont know why they post me Streamyx bill
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jusbella
post Sep 6 2015, 09:31 AM

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They throttle it.

QUOTE(Cloud Strife @ Sep 6 2015, 05:58 AM)
Same here man, unifi 30 everything else is fast but twitch can barely stream medium quality without buffering from time to time...
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jusbella
post Sep 6 2015, 10:35 AM

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Yes, they are actually carried out system maintenance at night.


QUOTE(asus_2g @ Sep 6 2015, 10:31 AM)
hi, is it true that my friend said that now if want to apply unifi, must wait first, they say unifi got prob.
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jusbella
post Sep 6 2015, 09:57 PM

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All UniFi user.

They trying do some exercise and maintenance at centralized system. To upgrade for better system or server in future..

QUOTE(toytoy @ Sep 6 2015, 09:53 PM)
I  have the exact problem. Before 8pm still ok. After 8pm straight cannot stream liao. Lag like hell sad.gif

what is the problem? every thing else are working fine except youtube.

is this 30Mb subscriber problem only or same for all Unifi users?
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jusbella
post Sep 7 2015, 08:23 PM

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Why cannot? here can.


QUOTE(djhenry91 @ Sep 7 2015, 08:19 PM)
lol..suddenly cannot watch youtube
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jusbella
post Sep 8 2015, 11:09 AM

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No need.

QUOTE(Lynixx @ Sep 8 2015, 11:07 AM)
after upgraded do i need to it to do factory reset for my router?
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jusbella
post Sep 8 2015, 01:25 PM

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change better router first.

If still same issue u can call them to check ad.

QUOTE(Zyi @ Sep 8 2015, 01:13 PM)
Hey guys. Recently installed unifi vip 10 (fibre) at my place but the connection has constant packet loss. Should I give them a call or just solve by my own?
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jusbella
post Sep 8 2015, 02:11 PM

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can try. if same issue u can buy better router.

If no issue means the current u using 1 got problem.

QUOTE(Zyi @ Sep 8 2015, 01:50 PM)
I still got the old white orange router, is that better?
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jusbella
post Sep 8 2015, 04:46 PM

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U try it after 8pm.

QUOTE(buyoq @ Sep 8 2015, 04:43 PM)
[attachmentid=4916983]

GODLIKE speed
starting la jerk a BIT. then smooth all the way
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jusbella
post Sep 8 2015, 11:13 PM

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as seen in the chart, there is speed dropped and maintain at low speed. They still throttling it.

QUOTE(buyoq @ Sep 8 2015, 09:03 PM)
as promised

jusbella

[attachmentid=4917753]

no lag at all playing 4K & 1080p videos
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This post has been edited by jusbella: Sep 8 2015, 11:14 PM
jusbella
post Sep 9 2015, 12:13 PM

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check original price here: https://www.tm.com.my/Home/broadband/unifi/...ckages-VIP.aspx

den make ur suggestion.

QUOTE(knightwalk @ Sep 9 2015, 12:08 PM)
Hi guys, I'm still running prehistoric speeds of 5mbps (VIP5 package) and recently I got an email with the offer to upgrade to 10mbps for RM179. Any feedback? Should I upgrade? tongue.gif
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jusbella
post Sep 10 2015, 08:31 AM

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Official RM157.94 inclusive GST.

add on hyyptv package?

if can screen shot his all bill info.

QUOTE(ben3003 @ Sep 10 2015, 08:29 AM)
y tm net still charging my fren around 170+ for 5mbps line? Top download can go 580-600KB/s only. is he overpaying? i tot they say will realign with their new package?
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jusbella
post Sep 11 2015, 08:08 AM

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U can use AC router.


QUOTE(jolmy @ Sep 11 2015, 07:58 AM)
This is especially true for users staying at high-rise apartments due to many interfering wireless access points from neighbors.

Even I am using an Asus RT-N12HP (With 9dBi high gain antennas), The best I could get is around 17Mbps if I am nearer to the router, but it can go as low as just 5Mbps if I am in my room, away from the router. There are just too many neighboring access points on all channels. Switching channels won't do much of a help anyway.

It was worst in the past when I was using TP-Link WR841ND and TM's D-Link DIR-615, where I could get ping time of > 1000ms between device and router.

I strongly recommend using direct cable (Ethernet) OR alternatively, the HomePlug technology (Ethernet over power lines). In both cases, when performing speed test, the speed peaks at close to 50Mbps before settling down around 30Mbps.
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jusbella
post Sep 11 2015, 10:41 AM

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They means no more port for u.


QUOTE(plurbuddyskuppy @ Sep 11 2015, 10:35 AM)
hai. I have a problem here with unifi application.
I just move to new house.
I have apply to register the unifi at my new house.
After a day, unifi call me said my area don't have coverage.
But.... my neighbor, left and right, both using unifi.
wtf unifi said my house don't have coverage.

how to settle this?
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jusbella
post Sep 11 2015, 12:53 PM

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some will got issue if the device/laptop wireless chip is support a/b/g only.

QUOTE(hizaki @ Sep 11 2015, 11:50 AM)
Yup. No issue with wired connection.

Anyway guys, you can try to set wireless mode to N only instead BGN mode for TM router.
I managed to get 27-30Mbps wifi connection with this setting.
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jusbella
post Sep 11 2015, 05:25 PM

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call them to reset port.

QUOTE(Momo2014 @ Sep 11 2015, 05:22 PM)
Been getting a only 5mbps on unifi30 even when off peak hour.
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jusbella
post Sep 11 2015, 08:22 PM

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this is normal.. mine 20mbps, but always getting 19 something only.


QUOTE(shinchan5347 @ Sep 11 2015, 08:20 PM)
I am subscribing vip10 but always getting speed about 9.5mbps..is there any way where I can increase my speed close to 10mbps?
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jusbella
post Sep 12 2015, 02:57 AM

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No, exist for a long time ad.

That ip is somewhere at northern Malaysia.


QUOTE(Icehart @ Sep 12 2015, 01:45 AM)
New IP Range? 1.32.32.xxx
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jusbella
post Sep 12 2015, 05:11 PM

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unifi routing issue.

QUOTE(Lynixx @ Sep 12 2015, 05:09 PM)
Izzit App Store or unifi problem...very slooooow when downloading apps
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jusbella
post Sep 12 2015, 06:15 PM

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Is the cheap router issue.

Buy medium end router can ad.


QUOTE(razorkid @ Sep 12 2015, 05:24 PM)
I'm using stock router provided by tm
Sometimes get connection drop, ie page stops loading halfway, so I have to refresh the webpage
This is prevalent when using youtube, the video stops loading, I have to refresh the page for it to resume playing
Is this normal or hardware issue?
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