Top-up RM100 not receiving bonus RM5
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 Jul 25 2015, 09:05 AM, updated 11y ago
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#1
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Senior Member
782 posts Joined: Nov 2008 From: Malaysia  
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As stated in your website, http://www.hotlink.com.my/content/hotlink/...-to-top-up.html
Topup RM100 would receive additional RM5 bonus credit automically upon top-up. I top-up via hotlink top menu right side "Top Up Now" button, using FPX Internet Banking to top-up my hotlink number for RM100. Transaction successful, received the RM100 top-up value, however, did not receive the bonus credit RM5, as well as the free calls+SMSs for GST bonus. 
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Jul 25 2015, 09:17 AM
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#2
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Senior Member
782 posts Joined: Nov 2008 From: Malaysia
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QUOTE(lucifah @ Jul 25 2015, 09:08 AM) the top up will be credited a bit later. you will be notified via sms. Last time I did RM100 top-up the bonus credit and complimentary GST sms+call time are immediately rewarded to my balance.it's normal to wait up to 24hours  That's why I'm asking here. Anyway thanks for the reply, I will check again tomorrow. |
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Jul 27 2015, 06:59 PM
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#3
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Senior Member
782 posts Joined: Nov 2008 From: Malaysia
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[Update 2015-07-27]
I received the RM5 bonus, but it is no longer direct credited into the balance, it is credited to another "Bonus Credit" balance, which I'm not too sure when it will be used (I assumed it will be used before using my real balance). As for the extra calls+SMSs in compensate for the GST charged, NO I still yet to receive it until now |
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Jul 28 2015, 08:38 AM
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#4
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Senior Member
782 posts Joined: Nov 2008 From: Malaysia
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QUOTE(#Hotlink @ Jul 27 2015, 08:20 PM) Hi, I see. Thanks for the info.Please be informed that GST bonus is no longer valid as it expired on 02/07/2015. You may refer to http://bit.ly/1U0SNuw for more information. TQ |
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