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 Volkswagen Cars Discussion: Ver. MK VIII, Das Auto

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dares
post Dec 29 2015, 10:51 PM

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I see there are not many Polo Sedan owners here so this may be a long shot, but anyway....:

We took delivery of a Polo Sedan last Thursday, and right out the showroom the fuel gauge suddenly show empty with a chime sound, and the fuel icon blinking together with the spanar icon. After we left the car for a while and restart it, it will become normal again, but after driving a while the issue will happen.

This has been going on since we took the car - start the car, everything is normal, drive halfway the fuel gauge goes empty with flashing fuel light and spanar icon. Arrive at destination, leave the car for a while and come back to re-start, everything back to normal until driving halfway it happens again. rinse and repeat.

We have made a complaint to the dealer and they are arranging to have the car sent to their SC. but VW being VW their SC are crowded, so in case we can't solve this in a timely manner, I thought I'd ask if anyone has any idea whats wrong.

Other than that, the car drives normally.

EDIT: it's a spanar flashing near the top of the fuel gauge....not on the gear selector display which I understand indicates transmission fault.

This post has been edited by dares: Dec 29 2015, 11:03 PM
dares
post Dec 29 2015, 11:02 PM

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QUOTE(zweimmk @ Dec 29 2015, 10:58 PM)
I don't have FB....thats why I ask here sad.gif

Nvm, I'll try to get my family member to join the group.
dares
post Dec 29 2015, 11:12 PM

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QUOTE(r3kahsttub @ Dec 29 2015, 11:07 PM)
dares escalate your case to VGM.
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Thanks for the suggestion. Should I call their toll free number or try emailing them first? The only email address I got from the VW website is info@volkswagen.com.my

Sorry, I'm not familiar with VW blush.gif

This post has been edited by dares: Dec 29 2015, 11:12 PM
dares
post Dec 31 2015, 12:12 AM

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QUOTE(haturaya @ Dec 30 2015, 07:16 AM)
Looks like sensor issue (maybe fuel gauge sensor). Have to get SC to have a look.
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Is the fuel level sensor a float attached to the fuel pump like many other cars?

I fear they may keep the car for a few days, which without a courtesy car is impossible for my family member. The SA is trying to arrange a slot for us this Saturday at Wearnes Chan Sow Lin, hopefully it works out.

The car drives fine otherwise, just that it's really annoying.


 

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