Dear Maxis,

Today my dad went to MEP at Tesco Manjung, Perak (YTS Enterprise) to buy iphone 6. Previously I received the brochure regarding maxis trade up program which can trade any phone from RM200 to buy iphone 6. However, my dad been informed by the MEP employees that it only available if apply for maxisone plan.
Can you verify this? I checked maxis website and also official Maxis brochure stated nothing about maxisone plan for trade up program.
Due to my dad urgently need the phone, he bought it without the trade up program.
Please explain.

Thanks,
Math

Right? Thats y i know too. Maxis should make sure their MEP employees updated.

Dear maxis,
I hope i can still get the trade in discount due to this is their mep fault. Please let me know how can i proceed..

OK. Already replied your PM with details. Appreciate if you could update the status. thank you.

Case closed. Thank you very much to Mr. Han from Maxis for the prompt action !