My registed prepaid number was expired on 14/7/15. Is it possible that I can reactive the number?
My 20 digit number is 896001010723865260 4(3)08AS

--PMed--

Hi, I have the same problem! I went to maxis centre two weeks ago and the staff mentioned he will reactivate back my number. However, till date, I still cannot call out. It shows the service is not registered. Please advise. Thanks!

Hi siaoway,

why not you call them to help you to check or went back to the centre?

i would suggest that if you got back your number, why not activate the Validity 90/365 2 years ago ? it would be much easier especially you select auto renewal.
i helped my friends from oversea to do so and they can use the number when they in malaysia

i believe this is the link (Validity 90/365)

regards

This post has been edited by DevilSam: Jul 17 2015, 05:35 PM

Selamat Hari Raya Aidilfitri!

i made a RM10 topup on my hotlink registered prepaid number on 9 May 2015. I did not use the number since then.

when i switch it on today, it says "No service". i tried to log in to hotlink mobile app from another phone and entered my number, it says "You've entered an incorrect hotlink number". i tried to do a top-up on hotlink's website and it says "ERROR: Invalid number provided."

i thought there is a 90 days validity after last use / top-up? why is my number no longer active?

pls kindly advise how long is the number active for after last use / top-up.

pls also help me to reactivate my number.

My 20 digit number is 896001141021217761 7(1) 64K A G

I look forward to your prompt assistance. Thank you so much!

Hi Admin please help!!
My card also expired on 14 July, but i just realized today.
My SIM card number 8960010412335861391(4).

Please help. I am using this number for years and forget to top up because i am oversea

https://www.hotlink.com.my/content/hotlink/...e-internet.html

What is the validity of the #Hotlink Plan ?
#Hotlink Plan gives you a 5-day active period upon activation with an additional 50-day deactive (non-active) period.

What is 'deactive' (non-active) period?
When in deactive (non-active) period, you can only receive incoming calls and SMS. To be able to make calls and SMS, please perform a top-up. To avoid service cancellation, please top up before the end of the deactive (non-active) period.

Under normal circumstances, the RM10 top-up will give you a 10-day validity period, followed by the usual 50-day deactive period if no further top-up is done.

Selamat Hari Raya Aidilfitri!

--PMed--

--PMed--

Edit: Request submitted to MaxisListens

This post has been edited by pokemon01234: Jul 20 2015, 01:17 PM

I think the u got the reply from hotlink that they cannot do anything as the line is expire> rite?
Pls share for other

Hi Admin

Last top up for my mobile was 1 may 2015 and when I swift on my phone today it shows "SIM card registration number failed".

My 20 digit SIM card number is 89600114 10 21543119 3 (1) 128k A G

Seek for your swift action as I am currently at overseas.

Thank you.

Hi,

My 20 digit sim number is 896001020925964962 4 (9)

Can you help to reactive the number please?

tq.

Hi Admin please help!!
My card was terminated, and i just realized today.
My SIM card number 8960010603 41431221 1 (37) 16 A A.

Please help. I am using this number for so many years and forget to top up because i am pursuing my studies in Taiwan now.

--PMed--

--PMed--

--PMed--

I suspect my number is expired as I can't top-up and no service can be found. Currently, i am working at oversea and I can't go to any maxis centre to ask for help.
My sim card 20 digit no is 896001060140891249 1 (2).
Please help. Thanks

-PMed-

Hi, I have a number that expired.
I tried call Hotlink customer service, and they say need few days to check, but now they say that the number cannot be reactivate.
It's just a few days pass and why it cannot be reactivate?

Kindly pm me.