one of my g5 died few hours ago.. play game sudden POP sound from the psu i think.. now wont turn back on.. guess need to send to service center as well
Apple Service Center in Malaysia..., ...which, where, how?
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 Apr 21 2009, 11:40 PM
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#1
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Senior Member
841 posts Joined: Feb 2005 From: Melaka>KL   
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Apr 22 2009, 12:59 PM
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#2
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Senior Member
841 posts Joined: Feb 2005 From: Melaka>KL
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wei.. can u fix the psu for me? i lazy wan send to apple center sure take dam long 1.. yesterday hot wire the green and blabk color wire on 24pin power no response and test the 5+ wire with gnd also no sign of voltage. guess psu DEAD.
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Jul 2 2009, 04:36 PM
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#3
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Senior Member
841 posts Joined: Feb 2005 From: Melaka>KL
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whats the hq number to call? i send my mac pro last week to gardens machines until today i called (total 4 times) they said just sent to HQ to check. need at least 1 week .. already 1 week to get them sent to HQ. another week again then. they giv excuses that they got event at midvalley no time handle.. wth?
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Jul 7 2009, 06:00 PM
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#4
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Senior Member
841 posts Joined: Feb 2005 From: Melaka>KL
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swt the HQ call them hold 5 min no ppl answer
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Jul 8 2009, 12:38 PM
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#5
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Senior Member
841 posts Joined: Feb 2005 From: Melaka>KL
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QUOTE(Eithanius @ Jul 7 2009, 06:52 PM) well well well.... I think you and I share the same problem.... You not gonna believe, bought less than 4 weeks i got an ram slot faulty. Plan to upgrade the ram and str8 no mood so i send to service. Im going to call apple HQ again see if got someone pickup or not.I got a minor problem with my mac pro, which somehow evolves into a major problem of which Machines themselves can't rectify... AppleCare decided to grant me a new unit, but have to courier the faulty unit to Apple first, an exchange policy... Now Apple couldn't get hold of the faulty machine, just because Machines say they have an event. Same response regardless if I contact them straight away, or via AppleCare... My works are piling up, and I won't get to see any sight of my new machine for at least another 2 more weeks.... but I'm keeping my fingers cross...  EDIT: What's wrong with your new Mac Pro...?   QUOTE(xaw5126 @ Jul 7 2009, 07:22 PM) @Eithanius @valiance well, machines still got staff inside righ, i saw a service booth at the event too, seems 3 of the guys sitting inside the booth do nothing why don't the management department send one of the guy for the service department and handle all the work and send those faulty unit to HQ. I dont see a point having some many ppl at the booth without doing anything, well maybe im wrong thou. BTW, nice event there.please email to service@machines.com.my the Mac + iPod Discovery week was a major event for us. I personally appreciate your patience... QUOTE(Eithanius @ Jul 7 2009, 09:07 PM) Welp, I don't think I can do shit about it right, since AppleCare's handling everything about it. It's kinda disturbing that AppleCare had to call me just to let me know how incompetent a service provider is. i don't really rely on the email, even i made callsss also slow. If i knew i rather send my mac pro st8 to HQ myself im not im able to do that or not. And the last thing I would wanna get such response as "I'm sorry, we're having an important event right now that we are unable to attend to your e-mail inquiries at the moment..." |
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