well well well.... I think you and I share the same problem....

I got a minor problem with my mac pro, which somehow evolves into a major problem of which Machines themselves can't rectify... AppleCare decided to grant me a new unit, but have to courier the faulty unit to Apple first, an exchange policy...

Now Apple couldn't get hold of the faulty machine, just because Machines say they have an event. Same response regardless if I contact them straight away, or via AppleCare...

My works are piling up, and I won't get to see any sight of my new machine for at least another 2 more weeks.... but I'm keeping my fingers cross...

EDIT:

What's wrong with your new Mac Pro...?

This post has been edited by Eithanius: Jul 7 2009, 06:54 PM

Welp, I don't think I can do shit about it right, since AppleCare's handling everything about it. It's kinda disturbing that AppleCare had to call me just to let me know how incompetent a service provider is.

And the last thing I would wanna get such response as "I'm sorry, we're having an important event right now that we are unable to attend to your e-mail inquiries at the moment..."