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 Electricity consumption, Query

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TSajai@jakes
post Aug 5 2015, 08:24 PM

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Joined: May 2012


QUOTE(weikee @ Aug 5 2015, 08:19 PM)
Try get refund from tnb.
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I did try asking for a refund, but both the person on the phone and the guy who came to change my meter said that TNB will credit my bill as it is not their policy to refund.
I have no idea how they will credit my bill or re-calculate my bill. I am also curious cause I paid a lot of cash the last 3 months.
Most probably I will wait and see and maybe, after having recorded my usage for a month and no credit to my bill, then I will write to tnb. see how it goes.
TSajai@jakes
post Aug 5 2015, 08:33 PM

Getting Started
**
Junior Member
107 posts

Joined: May 2012


QUOTE(weikee @ Aug 5 2015, 08:29 PM)
Most important, you have all the payment history. And after few months nothing happen, go back tnb give them your earlier case number and your bill payment history. And insit of credit back.
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Noted. I have kept a daily record of my electricity usage since my first posting. now will keep a record of the new meter as proof.

If not credit by the end of the next billing cycle, then I will start writing letters to tnb and insist on the credit or some form of reimbursement.

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