Sim Card No Service, Sim card being deactivated?
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 Dec 30 2017, 06:33 PM
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#1
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Junior Member
652 posts Joined: Dec 2016 
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Would like to confirm one thing about the expiry and data
if i buy a 30 days data package today, but my sim card is going to expiry tomorrow (then 50 days grace period), i am not planning to make any outgoing call, i still can use the data even it is in the grace period? i tried a few days ago my internet pass is active but sim is in grace period, i cannot access internet... |
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Jan 3 2018, 11:24 AM
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#2
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Junior Member
652 posts Joined: Dec 2016
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QUOTE(#Hotlink @ Jan 2 2018, 03:23 PM) Hi mlamlam, Thank you for the clarification.Under grace status, you are not able to utilise the available internet passes. Hence a topup is needed to ensure that the prepaid status is active to utilise the internet pass and also SMS and calls. Thank you  one more thing if i want to change from hotlink to maxis, can transfer credit inside hotlink as well? or going to forfeit? |
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Jan 4 2018, 09:30 AM
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#3
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Junior Member
652 posts Joined: Dec 2016
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QUOTE(#Hotlink @ Jan 3 2018, 04:15 PM) Hi mlamlam, ThanksYou may request our Maxis center staff to transfer your credit balance from Hotlink (prepaid) to Maxis (postpaid) & it will be reflect in your coming bill. TQ |
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