Hello, I was working overseas in Vietnam currently.
Today when i change back to my Hotlink sim card to do bank transaction, the sim card seems cannot work, it show "No service" all the time. But before this, the last time i change back my Malaysia sim card is 2 weeks ago, it is still working. Is it deactivated? What can I do? I still have balance inside, why is this happening?

Please activate back my number as it is very important & urgent for me.
My number is 012-6xxxx14
Sim card number I don't remember, didn't bring along to Vietnam.

Thanks!

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Edited: Phone Numer

This post has been edited by Maxis: Jul 4 2015, 04:08 PM

--PMed--

Hi there,
I bought a new sim card yesterday at Bukit Jambul Penang and I immediately change to nano sim card. Until now the nano sim card still not activated after more than 24 hours. Please help.

Hi,

Does the card is still not active yet?

TQ

Hi.
Just now i went to maxis centre to create a nano sim card. Then, the person that incharge on this said that nano sim can be used after 15 minutes. Unfortunately, my line keep showing 'no service'.
Would you mind to check for me when my line can be activate?The Nano Sim number is 89600115024782232(1)64K A
THANKS :-)

Hi,

-PMed-

Hi my phone acc shows service not available, please call 123 when i try to check the balance. I can still receive sms and call but cannot send sms or call others, not even 123. What exactly happened? My number is 017****912 please help.

This post has been edited by twilight2020: Sep 2 2015, 02:20 PM

Hi,

Please be advised that the number is expired because failure to top up before the expiry date on 19/08/15.
Nevertheless, we will request for reactivation and contact you once we have the feedback. The Case ID is C16760997. TQ

Hello, my phone show selected network unavailable. It was fine before can you check it? My number is 017xxxx708

This post has been edited by Maxis: Aug 31 2015, 07:19 PM

--PMed--

Thanks, I would like to reactivate as prepaid as i stay overseas most of the time. Is the reactivate acc can still has the 365 validity plan I am using?

You may contact us once your SIM is re-registered again for further assistance from our end.

TQ

Do I need to bring my SIM to maxis centre for re-registration? How long usually it takes to reactivate a SIM?

Hi twilight2020,

The reactivation will take within 5 working days from today. No need for you to bring the sim card to Maxis ctr as we will activate the service from the same sim from our end.

Thank you

hello, i have the same problem as well. the selected network unavailable. I've put my simcard in other phone as well but it's still not functioning. please sort out this problem. thank you.

Hi NNAD,

Please PM us your details as such below.

Full name:
NRIC:
Hotlink No:

Thank you
(Only PM us the details needed above)

Hi there i need these lines re activate

20 digit numbers are -


1. 896001150326649834 1(1) 64k A G

2. 896001130710255615 9(1) A G


Please kindly re activate both numbers and get back to me . Thank you

Hi theobserver,

Based on checking both SIM is invalid and numbers are no more available for reactivation.

Thank You

Buy hotlink and activate by seller.
After 5 minutes suddenly SIM not detect appear. Try with other phone, same problem

896001150629109362
017-xxx9385

--PMed--