Alright, so I start playing WoW like 3 weeks ago...

Everything is fine, I grind, I do quests, instances with people, I get along well with whoever I talk to (mostly just real life friends) and then today, I wake up to find that my account has been banned.

They don't really give me a reason, except that they claim my behaviour is in violation of the "essence" of World of Warcraft (whatever that means).

So I think I have been mistakenly banned. What should I do? Does anyone have any idea why I got banned?

Please help. I don't want to be pwned.

Thanks.

Do you use any bots like Wow Glider or something...u cant always email GM to find out the reason.

Hi Abomy,

This is a list of AddOns that I use with WoW :

CT
Titan
Atlas

I have not installed anything else. Are these considered bots? Illegal stuff?

Thanks.

Has anyone else also experienced this? What happened? Should I complain?

wtf? They can't just simply ban you without a reason. Blizzard is stupid sometimes

That's what I thought too. If they really wanted to ban me, they should have provided a real reason, and provided a screen shot or some proof that I had done something wrong.

All they did was say that my "behaviour was against the "essence" of World of Warcraft".

What the hell is that supposed to mean

I guess its your in game behaviour. Maybe too rude/spammimg/cheating people or w/e. Have you done anything like that or have you really pissed someone off?

Haha I don't think so. I don't chat much, unless someone asks me something. I've only gone for 2 instances, both of which all members came out alive, and happy with a fair loot. I didn't steal any blue items by needing unecessarily.

And I'm hardly ever in towns, only there when I need to learn skills etc.

At other times, I'm doing quests (alone) or grinding (also alone).

Not much chance to piss anyone off, or cheat anyone. Oh I sell all my stuff to the merchant. Never used AH before. So no cheating.

I just started 3 weeks ago, so haven't really done much in-game.

Dude, that means it's a case of mistaken identity already. Because before Blizz bans anyone, they will conduct a very thorough investigation.

Go appeal and get your account back.

yup go appeal, do you share account with others? maybe ur frend so something no good.

Nope, did not share account with anyone.

How should I appeal? I have replied to the e-mail that they sent (the one saying I was banned). Is that the correct way to appeal?

Thanks for all the help everyone.

Get a friend to open an ingame ticket if you can. If cannot, head over to the General Forums/Customer Service Forum and spam there.

This post has been edited by Peanutz: Nov 5 2006, 03:37 AM

I browsed through the WoW website and got this link for you

http://www.blizzard.com/support/wowaa/?id=aaa01988p

You should email this address and tell them about your case. Do it ASAP, wowaccountadmin@blizzard.com

Hope you get your account back

I did try that. But they're worried that they may get associated with me and in turn get banned as well. Lol. I didn't want them to take that kind of risk.


Thanks Odinn. The e-mail that I received (and replied) was to that same e-mail address. Hopefully they received it. Still to get a reply. It's been roughly 24 hours.

Maybe they don't work on weekends.

Did you gank anyone? Like, kill them over and over again until the cows came home? Or happened to use foul language? Blizz can ban you for those 2 things.

And yeah I doubt they work on weekends. Try contacting them on a US monday morning.

Dude, corpse camping is not an offense. So you can gank someone over and over again till your eyes bleed and they won't ban you.

ahhaha yup

I've had my account banned some 3 months after I started playing WoW due to "trading with real life money" which I have NEVER done any or thought of and I started playwint WoW during Open Beta and created an account on the 1st day it was launched. During that time, there wasn't many Chinese farmers and WoW gold selling.

Anyway, I emailed them and they replied TWO WEEKS later saying that they have unfroze my account. No reasons given no apologies no nothing.

I can help you open a ticket in game if you want. Just give me your character names and which server(s) you play on. Oh and *please provide me with your accont login name and password. This is important because WoW may need to verify that I AM indeed your friend*.

NB: Words between ** are just a joke and not to be taken seriously :b

No don't give it to seen, I can do it for you now.

Just pass to me your username, password, CD-key and answer to secret question and I can solve it for you easily

NB: Yes I'm kidding..

Oh btw, did anyone send you a large amount of money? Because that's how Blizzard tracks gold selling :\

Call US Blizzard... Dont waste time sending in-game ticket or sending email. Call them directly. Waste at least USD 20.00 to 30.00 on phone bill. But clear them out on the phone.

thats the way they do it. but if a friend who is quitting wow sends all his gold to me, i'm screwed

Uhhh..who the heck quits WoW??!?!

Haha nope, I didn't gank anyone. I can't even reach Alliance territory in one piece.

I've only played 3 weeks

And nope, no one sent me gold. They did send me some packs though. Is that considered? I have been spending lots of time in one place, grinding though. Do you think they ASSUMED I was a bot?

That is possible. How long were you at that one place?

Quite a long time. Probably 2-3 hours? Around Sepulche.

But if that's really the reason they banned me, it would be really unfair. A simple whisper would have shown that I was not botting.

I don't think you will get ban for that, i myself spend all the time grinding at Felwood for the Timbermaw trinket, after that, go to Winterspring to farm Yeti. So, if that is the reason you get ban, i think i might get it first.

This post has been edited by mengdez: Nov 7 2006, 09:47 PM

Don't think that's the reason. There was once I was chatting in AV and kinda stayed at one spot for a while, a GM whispered me. I think he/she just wanted to confirm if I were a honor/rep leeching bot.

I got a reply from the Admin Account people.

They said my account was locked coz they suspected it was being illegal accessed (by someone other than the account owner). So yeah. Now I have to fill up a form, and send them some identification. They'll investigate further, then decide if it's right to unlock the account.

Such a hassle...

But I'd just like to say thanks to all those who came into my thread and offered words of advice / comfort. It's nice to see that I'm playing this game with a good community

Thanks !

No problem

I know how it feels to get banned for no reason Btw, try asking what sort of compensation you can get from Blizz since they locked your account unexpectedly. If you get a good GM (who handles your case) he might give you something

Really? I got nothing at all. Probably you can demand for some extra days of playtime i guess.

ask for sword of a thousand truths!!!

Lol, will try that when I get my account back.

Should I ask in-game, or via e-mail? I wouldn't know which GM handled my case though right? No mention of his/her name in my e-mail

Oh yeah, that's a big bummer you won't know your GM ><

KANASAI now my turn kena ban.. wtf!

***Notice of Account Closure***

Hello,

This is a notification regarding the World of Warcraft account, <account name>. Access to this account has been disabled for behavior contrary to the "essence" of World of Warcraft. While we try to be as lenient as possible in our assessment of all account investigations, multiple trends in prohibited behavior on the account in question have ultimately led to its closure.

As a result, this account will no longer be able to access any aspect of World of Warcraft. This action has been taken in accordance with Section 3, Paragraph C [Rules Related to Game Play] of the Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies (http://www.blizzard.com/support/wowgm/?id=agm01712p).

Thank you for your time and understanding of our position in this matter. Please feel free to contact us with any questions or concerns you may have.

Regards,

Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com

i emailed them already.. so happens that i was farming Argent Dawn rep for 5-6 hours yesterday and today kena liao.. wtf!

This post has been edited by Kusa: Nov 22 2006, 11:52 AM

wow banning is quite often ah...
but i'm quite bad as well, my char in dath remar had been robbed. all my items, bags, gold had been stolen! all my precious blue and purple items!!

i reported to blizzard already but still waiting for their reply.
i was only left with my underwear when i logged in. WTF man!

I realised there's a lot of WoW accounts getting closed, and one of my ex guildie was a victim too. But it seems that not all hope is lost as her equipments got restored....below is an email from blizzard.

Hello,

Thank you for your patience and understanding while we investigated the situation that you reported. We have concluded our investigation of the above account, and we were able to restore as much missing items and gold as possible. For ***, please free up about 84 inventory slots so that we may perform the restoration of the character's items. Respond to this email once the space has been made.

So to the victims who are affected, talk to the GM's nicely and they might respond positively. what my ex-guildie did is that she used a guest pass account to login and and submitted a GM ticket regarding her main character account closure.

yea i'm still waiting for them to respond, how long did your ex guildie took?

Now it's my turn for my account to be closed >_>

around a week...

To prevent getting banned, don't suft porn while WoWing.

No way.. porn takes latency away from WoW

No response from Account Admin today, guess i'll just have to wait until they do, if ever.

Good thing they banned ngam ngam when my credit finished. Now to catch up with some real life.

Lucky you! Bugger I just top up about 4 days ago and this happens

haha so how now? wat were u doing when u played wow?? scold ppl?? or u put mods in the game.

i think titan bar is not allowed coz the last time i put titan bar, my WoW got some problem.

ya i have titan but don't think it's the problem.. maybe because that one time i was spamming LFG with bullshit and telling people to stop spamming with loud language

or maybe because i was farming argent dawn rep.. dunno lar.. they think i bot maybe..

Lol, i just pwned 3 gliders in western plaguelands.
3 hunters exactly same pet, same race (Nightelf ) and same hunting movement.
3 of them move and attack same mob and moved as if they had a /follow on.
Turn on /pvp and taunted them yet they wont attack me.

Send a ticket to GM and 5min later, GM replied and pwned them all.

y they dunwan to pwn u, u can report to GM wan meh?

glider never hit humans players

Wtf? WoW have bots now? That sounds quite bad to be honest.

P.S. Quitted WoW after the release of Naxxaramas, so not very updated on the news.

every online games is bound to have bots or hacks and exploit..

Got this cookie-cutter reply from Blizzard this morning.. looks like my account will still be inaccessible for an encertain period of time. Meh.

Greetings,

Thank you for contacting the Account Administration department regarding the World of Warcraft account you are using. Our initial findings indicate that this account may have been accessed by an unauthorized third party, whose in-game behavior resulted in the account action. Unfortunately, a full investigation can take some time. You will be contacted with the results as soon as possible.

In the meantime, please take a moment to review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html which state that your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. This includes, but is not limited to, compensated third parties accessing the account to advance characters in any way.

Please note that you are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any authorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of the Account attached to that software. You may not offer any Account for sale or trade, and any such offer is a violation of this Agreement and may result in suspension or termination of the Account.

For more computer/Internet security tips, please visit http://www.blizzard.com/support/?id=msi0504p. In addition, World of Warcraft account passwords should be periodically changed by visiting https://www.worldofwarcraft.com/account.

Any disputes or questions concerning this account review can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/.

Thank you again for your patience and understanding throughout the investigation process.


Regards,

Lorusk
Account Administration
Blizzard Entertainment
http://www.worldofwarcraft.com

Yeah! They removed my ban!

But still, they didn't say why i was banned, but what the hell

Greetings,

Thank you for taking the time to contact us regarding the World of Warcraft account you are using. We understand your point of view and have thoroughly reviewed this issue. As a result, the account action has been removed from the account and all involved parties have been addressed. Please be aware the 4 days that the account has been closed has been compensated. We apologize for any inconvenience this may have caused.

Please feel free to contact us with any further questions or concerns you may have. Thank you for your time and patience in this matter and your continued interest in World of Warcraft.

Account Administration wishes to alert all players to a new page on our support site, designed to clearly outline behavior which players should avoid in order to continue adventuring in the lands of Azeroth and beyond. Please take a few moments to peruse this informative article." (http://www.blizzard.com/support/wowaa/?id=aDisplay02046p)
Regards,

Leynon
Account Administration
Blizzard Entertainment
http://www.blizzard.com/support

Is your character name obsence? or it coudl jsut be someone reported you for an offence...

diff ip , sharing acc will got that ban notice.especially u borrow ur acc to china ip .
i got about more than 7 ppl got that ban but now they oledi get back .

***Notice of Account Closure***

Hello,

This is a notification regarding the World of Warcraft account, xxxxx. Access to this account has been disabled for behavior contrary to the "essence" of World of Warcraft. While we try to be as lenient as possible in our assessment of all account investigations, multiple trends in prohibited behavior on the account in question have ultimately led to its closure.

As a result, this account will no longer be able to access any aspect of World of Warcraft. This action has been taken in accordance with Section 3, Paragraph C [Rules Related to Game Play] of the Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies (http://www.blizzard.com/support/wowgm/?id=agm01712p).

Thank you for your time and understanding of our position in this matter. Please feel free to contact us with any questions or concerns you may have.

Regards,

Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com


My account has been closed for no reason. How you guys get back the account?

There's a good guide regarding account retrieval written by another Malaysian.

You can read about it here

http://my-guild.com/index.php?showtopic=35

A very good and comprehensive guide. Might be useful if the author permits you to copy and paste it here for that forum / guild might disappear.

You won't get banned by doing this. You would get banned if you have harassed someone in game unknowingly.

same shit happened to me.

it takes a while after u open an in game ticket, but the admins did get back to me. i should have my items restored in about 2 weeks.

my account got jacked about 2 weeks ago. i got keylogged.

7 out of 13 friends of mine got suspended as well
5 recovered their accounts , 2 still waiting , while the lucky ones , Pray...

from what I found out...there are more then 20 players who plays SS15 Cybercafes got suspended for because of Different IP Logins , Suspected for sharing accounts and accounts maybe accessed by a unauthorized 3rd party...
For those who only play at home..you're not safe as well...

I tried calling the account department , they put me on hold for over 25mins
after all that , they still couldn't give an acceptable answer for all this...

I would recommend everyone who hasn't got suspend for this..to send an email to the account admins , telling them that you do play home or cybercafes at random, so your login IPs will definitely be different...

A few of my friends did this already , and the account admins did reply saying they have marked down this case and so my friend's accounts wouldn't be suspected or so...
And for those of you who got suspended, do including this in your Account Retrieval Forms

This post has been edited by Ryoken: Dec 27 2006, 09:49 PM

I had my acount closed for 4 days as well recently, no email stating nature of offence, after spamming the email account and the web request form had my account opened again with no explanation but thankfully nothing lost. This happened right after the recent patch.

So if you feel that u have been unjustly banned, just spam the crap out of the admin accounts.