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Starbucks Card in Malaysia V3, Better Foods & Drinks fix with Starbucks
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alvinfks78
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 May 25 2016, 10:49 AM
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QUOTE(sj0217 @ May 15 2016, 10:55 AM) Anyone recently redeem birthday cake ?? All the while I redeemed birthday cake every month by created each month of SB card, it valid from your first transaction until the next month. Example: registered new card for birthday month of March 2016, transaction on 20 March, so the complimentary birthday cake will be valid from 20 March - 20 April and it was successfully, have redeemed since last year However, by doing this matter on April 2016 too, transaction on 22 April, suppose valid until 22 May, was told that the complimentary birthday cake is only valid on the month itself, no longer valid one month by first transaction Must redeem in the birthday MOnth? My tracker still shows until 19 June?  how ah? |
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TSsj0217
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May 25 2016, 10:53 AM
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QUOTE(ronnie @ May 25 2016, 10:37 AM) Should be since within an account. But I never try before for new SB card, will check and confirm with them if have chance to visit SB QUOTE(alvinfks78 @ May 25 2016, 10:49 AM) Must redeem in the birthday MOnth? My tracker still shows until 19 June? how ah? If your tracker date is showing until 19 June, you can then redeem it before 19 June |
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ronnie
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May 25 2016, 10:57 AM
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QUOTE(alvinfks78 @ May 25 2016, 10:49 AM) Must redeem in the birthday MOnth? My tracker still shows until 19 June? how ah? Official FAQ states * All complimentary items are valid for 60 days from the date of issuance except birthday privilege which is to be
redeemed within the birthday monthOf course the MSR programmers wasn't informed properly as usual. Typical information breakdown between Marketing team and IT team This post has been edited by ronnie: May 25 2016, 11:00 AM |
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DM3
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May 25 2016, 10:59 AM
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QUOTE(ronnie @ May 25 2016, 10:57 AM) Official FAQ states * All complimentary items are valid for 60 days from the date of issuance except birthday privilege which is to be
redeemed within the birthday montheh no leh, its 30 days from the day of tracker/purchase |
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ronnie
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May 25 2016, 11:01 AM
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QUOTE(DM3 @ May 25 2016, 10:59 AM) eh no leh, its 30 days from the day of tracker/purchase Of course the MSR programmers wasn't informed properly as usual. Typical information breakdown between Marketing team and IT team |
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alvinfks78
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May 25 2016, 11:01 AM
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QUOTE(ronnie @ May 25 2016, 11:57 AM) Official FAQ states * All complimentary items are valid for 60 days from the date of issuance except birthday privilege which is to be
redeemed within the birthday month in the pass no problem redemption before tracker expiry date but after birthday month. unless they recently change policy?  |
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TSsj0217
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May 25 2016, 11:05 AM
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QUOTE(ronnie @ May 25 2016, 10:57 AM) Official FAQ states * All complimentary items are valid for 60 days from the date of issuance except birthday privilege which is to be
redeemed within the birthday monthOf course the MSR programmers wasn't informed properly as usual. Typical information breakdown between Marketing team and IT team QUOTE(DM3 @ May 25 2016, 10:59 AM) eh no leh, its 30 days from the day of tracker/purchase I agreed based on transaction date However, not sure whether SB has upgrade system about complimentary birthday cake or what?? Personally I have redeemed each of the months of birthday cake since last year August 15 until March 16, however, month of April unable to redeem due to only can redeemed within the birthday month, said by outlet staff This post has been edited by sj0217: May 25 2016, 11:05 AM |
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DM3
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May 25 2016, 11:05 AM
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so far its all 30 days and beyond the birthday mth for my redemption
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ronnie
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May 25 2016, 11:05 AM
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QUOTE(alvinfks78 @ May 25 2016, 11:01 AM) in the pass no problem redemption before tracker expiry date but after birthday month. unless they recently change policy? When they started, it was within Birthday Month, then change to 30 days on the date of Reward activation.... the FAQ is probably not updated or the IT team not updated. |
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alvinfks78
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May 25 2016, 11:06 AM
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QUOTE(sj0217 @ May 25 2016, 12:05 PM) I agreed this However, not sure whether SB has upgrade system about complimentary birthday cake or what?? Personally I have redeemed each of the months of birthday cake since last year August 15 until March 16, however, month of April unable to redeem due to only can redeemed within the birthday month, said by outlet staff good info good info.  thanks..............mayb new policy not yet update website......etc like last time the free drink ---> new card stop abruptly without warning  This post has been edited by alvinfks78: May 25 2016, 11:11 AM |
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ciwi1166
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May 25 2016, 11:12 AM
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SB better sticks to one policy bout this.
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alvinfks78
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May 25 2016, 11:53 AM
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QUOTE(ciwi1166 @ May 25 2016, 12:12 PM) SB better sticks to one policy bout this. Cannot blame themlah. we also gaming the system  |
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ciwi1166
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May 25 2016, 12:33 PM
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QUOTE(alvinfks78 @ May 25 2016, 11:53 AM) Cannot blame themlah. we also gaming the system they give face to us only...  |
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LNYC
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May 25 2016, 07:09 PM
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QUOTE(alvinfks78 @ May 25 2016, 11:53 AM) Cannot blame themlah. we also gaming the system as consumer we utilize the benefits to the max only ma~~ |
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janson_kaniaz
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May 25 2016, 07:28 PM
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since everyone is complaining, they should also update their mobile app. for god's sake almost one year old already. I wonder if they have limited budget for the IT team  |
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ciwi1166
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May 25 2016, 07:53 PM
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the FAQ is clear enough. it's just that SB dont force or been stern on the enforcement level. so i guess it's up to the baristas. hehe |
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TSsj0217
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May 25 2016, 10:05 PM
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QUOTE(janson_kaniaz @ May 25 2016, 07:28 PM) since everyone is complaining, they should also update their mobile app. for god's sake almost one year old already. I wonder if they have limited budget for the IT team I have facing super slow in SB Mobile App when transferring the fund, do you encounter this also ?? Not sure because of my account added too many cards, so need some time to loading  |
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LNYC
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May 25 2016, 10:32 PM
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cannot log in to starbucks acct now~~anything to do with system maintenance?? i guess they heard what u all said...
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janson_kaniaz
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May 25 2016, 10:34 PM
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QUOTE(sj0217 @ May 25 2016, 10:05 PM) I have facing super slow in SB Mobile App when transferring the fund, do you encounter this also ?? Not sure because of my account added too many cards, so need some time to loading same la. slow like hell. nowadays I just take screenshot of the barcode and use that for payment. too slow to load the account page |
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TSsj0217
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May 25 2016, 10:49 PM
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QUOTE(janson_kaniaz @ May 25 2016, 10:34 PM) same la. slow like hell. nowadays I just take screenshot of the barcode and use that for payment. too slow to load the account page Can be done like this ?? Is the barcode all same based on account or based on the SB card itself ? |
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