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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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llmcso
post Nov 4 2008, 11:32 PM

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QUOTE(twenty6 @ Nov 4 2008, 08:42 PM)
Anybody has any problems porting their number to other telcos? Been trying to port over to Digi from maxis and maxis kept rejecting my request. Checked with maxis CS at klcc and everything is in order i.e. no overdue payments, etc.

At first digi said that maxis something wrong with IC number and second time dunno what was the problem. Digi say got a few people who are porting from maxis is having problem. they are bringing my case and others to their HQ and try to find out what is the problem from maxis.

Maxis is really getting on my nerve. Is this how they prevent the customers from porting to other telcos?  mad.gif  mad.gif
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quite sad to hear this, Y MAxis alway do such dirty trick?? come on, scare of losing??
llmcso
post Nov 5 2008, 08:28 AM

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QUOTE(twenty6 @ Nov 5 2008, 07:55 AM)
Actually, the reason I am porting back to digi is near my new house maxis coverage is really bad. i bought a digi prepaid to test the reception and it is good. so decided to port over to digi. last change to maxis due to 3g. ever since that i had soo many inconveniences with their billing. now that digi is cheaper, that makes me wanna jump on the wagon like everybody else!  tongue.gif
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ow...hardly heard ppl swithch to DiGi due to better coverage haha, good to hear that rclxms.gif , if u are looking forward for 3G, FYI DiGi will have 3G by the end of this year or nearly next year
llmcso
post Nov 5 2008, 10:56 PM

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QUOTE(Watta?? @ Nov 5 2008, 10:42 PM)
i've gotta say i  was really impressed..
but im still porting my hotlink to SOX coz i've got a secondary digi line adi.. rclxms.gif
staying away from maxis..
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ya...no matter u switch to DiGi or celcom, never port to the blood $uker $axis
llmcso
post Nov 5 2008, 11:16 PM

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QUOTE(andrekua @ Nov 5 2008, 11:08 PM)
IM ON DIGI NOW!!! YAY!!!!
MAXIS CAN GOTO HELL NOW!!!! ARGH!!!!

Hahaha...
I have join the YELLOW community...
Honestly I was SURPRISED!!! DiGi is THE WAY TO GO.
I registered on their MNP website on Monday, received a call on Tuesday, received the SIM today, and by 10PM already told me activated despite saying will take around 48hrs after I called them today. Compare this to Maxis, I will tell them to go to HELL. Imagine whats it feels like when your principal line calling supplementary line, 7 out of 10 times will be out of reach!!!!! WTF is wrong with you MAXIS. After all you suck from my wallet, your service is gettting WORSE.
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welcome on board...

u know why calling supp lines on maxis alway out of reach?? coz those are free calls, so the line will be considered less priority in their system.
im on DiGi, call supp line the line is so clear and never cut off rclxms.gif
llmcso
post Nov 7 2008, 01:40 PM

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QUOTE(kusha @ Nov 7 2008, 11:18 AM)
heard that this MNP, when we are going to change to another network provider we will be offline for about 4/5 days. is it true?
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no u wont be offline at all. while u switch, the new telco will give u a new simcard. wait until your old simcard get terminated, than just insert the new simcard and u are on the go
llmcso
post Nov 10 2008, 01:18 PM

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QUOTE(David83 @ Nov 10 2008, 08:23 AM)
Snag in number portability

KUALA LUMPUR: The much-awaited mobile number portability (MNP) service has finally been introduced, but not all cellphone users are jumping for joy.

There are other issues to grapple with now, involving call and SMS charges.

With MNP, users can switch from one service provider to another while retaining their phone numbers, prefix included.

But here is where it gets tricky – mobile phone users could end up paying higher bills as call charges to different network providers are usually higher.

With users retaining their prefix numbers but changing network providers, users calling out will not know if they are connecting to the same service provider or another as the prefix will not “show” anything.

Calls between subscribers of the same network provider are cheaper, compared to calls to other network providers.

For example, calls between Maxis subscribers are charged 12 sen a minute (postpaid, Value Plus 50 plan), as against 18 sen to other networks.

A Celcom subscriber (XPax prepaid plan) would incur a 35 sen charge a minute within the same zone, as opposed to 45sen a minute in calls to other networks.

Enquiries by The Star revealed that some network providers were offering certain solutions.

DiGi Telecommunications said its subscribers would be informed if those listed under their Friends & Family (FnF) package switched to other network providers.

“When a user calls someone who has ported out of DiGi for the first time, a pre-recorded voice message will be heard, saying that the contact is no longer a DiGi subscriber,” a spokesman said.

U Mobile Sdn Bhd said a pre-notification service would be introduced to its customers, informing them which network they were calling.

A Maxis Communications official advised subscribers to alert their contacts if they decided to change service providers to avoid confusion.

He said the subscribers’ decision to switch operators via MNP will not be automatically communicated to those who wished to contact the user.

This has made some users, like engineering student Siti Qistin Mohd Noor Azaman, 20, decide against switching networks.

“Don’t you think it would be rather awkward to ask someone that you just met about his or her mobile service provider?” she asked.

Copywriter Jason Sebastian, 26, felt that it was the network providers’ responsibility to inform their subscribers of their contacts’ service providers.

Tina Ong, 40, one of those who have opted to switch networks, said she was happy to have done so.

“I don’t have to worry about losing touch with my important contacts whom I have developed over eight years,” said Ong, who runs a café with her husband Dino Foon, 54.

According to estimates, there are 20.6 million prepaid and 4.6 million postpaid users in the country.

URL: http://thestar.com.my/news/story.asp?file=...7986&sec=nation
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crap articale.....those people who complained about MNP, do they know that there are two telco that offers flat rate>?? sure those are the ppl who are from $axis


Added on November 10, 2008, 1:37 pmlatest update, Online application are now nationwide, u can appy MNP online than DiGi'll send u the sim card to your doorstep...is that cool??


This post has been edited by llmcso: Nov 10 2008, 01:37 PM
llmcso
post Nov 10 2008, 11:13 PM

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QUOTE(rock_world @ Nov 10 2008, 11:11 PM)
just ask...i have port from hotlink to celcom blue 2 weeks ago,, but now i want to switch to digi..can i do that?
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of cause u can, just go to DiGi Centre or any participated store , they will help u to port with FOC
llmcso
post Nov 10 2008, 11:32 PM

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QUOTE(rock_world @ Nov 10 2008, 11:30 PM)
thank you... i want to switch to the smarter side too
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u are more than welcome laugh.gif
llmcso
post Nov 14 2008, 10:40 AM

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QUOTE(andylim2000 @ Nov 14 2008, 09:55 AM)
i wanted to port to DiGi but i have Deposit of $75 inside Maxis postpaid line. How can i get back that?
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call them up, they will send a cheque for u
llmcso
post Nov 14 2008, 06:11 PM

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QUOTE(andylim2000 @ Nov 14 2008, 02:10 PM)
anyone Port to DiGi and get FREE gift or not ??
Such as umbrella ... haha

Call maxis just now, the number to call for enquires about deposit are
1300 821 123

Once the portability is successfully, upon receiving the last bill sent to
address & outstanding settle, a cheque will be sent within 2 months.

Hope this help those who have deposit with Telco.
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ya my friends who port during DiGi roadshow at KLCC last week got 2GB thumbdrive, umbralla, YCF magnet, some freebies.....i think there should be some roadshow in one utama new wing center count too next weekend
llmcso
post Nov 15 2008, 08:47 PM

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after being with DiGi for 4 years, i received a SMS from they saying that whether i want to transfer my deposit of RM400 to my account, what a good deal. i think they just want to make life simple due to the new postpaid plan has no deposit required. DiGi think about their customers; but maxis in the other hand, if the customers no complain, they just act dont know

llmcso
post Nov 16 2008, 05:44 PM

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QUOTE(andrekua @ Nov 16 2008, 02:59 PM)
I did call them to enquire about this matter. The first time I called, they said 2weeks. But I called again, and they said can be upto 3months. Of course I will keep calling them when times come.
Well, well my friend... actually Maxis didnt require so much deposit. But I think for all of the mobile companies also same tactics, if you want to activate international roaming, must pay extra deposit.
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those deposit was from my international roaming activation, due to the short period with DiGi postpaid (less than 2 months) and i required international roaming in hurry, so deposit are needed. if u were with DiGi postpaid for more than 6 months, the activation is free. but, now i dont know how it works
llmcso
post Nov 16 2008, 09:40 PM

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QUOTE(fuzagi @ Nov 16 2008, 09:29 PM)
guys, i have enquiries here. bout getting a phone, good call rates to singapore and also MNP.

rite now im on Hotlink. and i wish to switch to a postpaid and get a phone together with it.

what if, im getting my postpaid plan with digi for its cheaper phone bundled, and i wanna switch back to maxis' postpaid immediately. is that possible?
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why u want to do tat?

DiGi offer the best IDD rate to 30 countries including singapore compared to maxis.

DiGi postpaid also offer hand phone bundle where u can get the phone for as low as 99sen


Added on November 16, 2008, 9:42 pm
QUOTE(llmcso @ Nov 16 2008, 09:40 PM)
why u want to do tat?

DiGi offer the best IDD rate to 30 countries including singapore compared to maxis.

DiGi postpaid also offer hand phone bundle where u can get the phone for as low as 99sen
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those comes with 24months contract

This post has been edited by llmcso: Nov 16 2008, 09:42 PM
llmcso
post Nov 17 2008, 01:02 PM

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QUOTE(ksc_3688 @ Nov 17 2008, 12:17 PM)
hehe...maybe he settling some bills for his customers who are changing to digi.. hmm.gif
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wow...seems like those customers are clearing up their bills to get ready to switch to DiGi
llmcso
post Nov 17 2008, 02:16 PM

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QUOTE(ahmadpi @ Nov 17 2008, 01:57 PM)
I plan to switch over from maxis to celcom ... what do you guys think?
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no matter u switch to DiGi or celcom, sure is much better than Maxi$
llmcso
post Nov 17 2008, 02:32 PM

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QUOTE(Spade @ Nov 17 2008, 02:27 PM)
Agree! Maxi$ is the worst in term value for money service. Between Celcom and DiGi, generally DiGi is better except for their UNIVERSITY package which CELCOM trounce DiGi big time.
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if u love jungle go for celcom (wider coverage), if u love $saving$ go for DiGi ; if u love to do charity to the billionaire go to maxis@!! tongue.gif
llmcso
post Nov 17 2008, 10:48 PM

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QUOTE(aeiou228 @ Nov 17 2008, 10:45 PM)
Maxis Communications Bhd CEO Sandip Das expects the company to remain the market leader post MNP.
"Why should I be worried (about MNP)? All this while, the consumers have made us the number one brand," Das said.
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is he day dreaming?? doh.gif
llmcso
post Nov 20 2008, 12:26 AM

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QUOTE(toytoy @ Nov 19 2008, 02:55 PM)
Hi all, Im a maxi$ user and i have a supp line (family plan) under me. If i wan to change to celcom, i just go to celcom and they will change for me on the spot? No charges rite? They can give me both sim cards for primary and supp line?

I m fed up with maxi$ already. I can never make call successfully on the 1st try, have to try few times. Then my house don't have reception. Called a few times to complain, the last time they say they only cover the line up to the main road. Inside the house canot get reception they also canot do anything. Well it might be true but then why do i need their service then? Call dropping, network unstable, etc etc. maxi$ can pack up and go home lah hehe.

I wish to port to celcom asap biggrin.gif

I just checked out celcom website and i m very confused on which package to choose. Should i choose 2 x Executive 50 Plan or go for 1+5 plan? For now only need 2 lines for me and my gf. Thanks biggrin.gif
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it will take up to 5 days to switch and is FOC but im not sure with Celcom. they'll issue u a new sim card for both of your lines

many people complain about Maxi$, especially the signal not stable....

get away from them and choose either Celcom or DiGi is much much better


Added on November 20, 2008, 12:28 am
QUOTE(jaychow007 @ Nov 19 2008, 05:25 PM)
Brother,  i tell you what, celcom MNP really suck, i have been doing it twice!!

First i apply it at Sunway Pyramid Bluecube center by 1/11/08,  but i wait until 12/11/08 it still no have any news, so i call to celcom center & check, they tell me Celcom system no have my MNP number record!! OMG!! rclxub.gif  rclxub.gif , then i ask why!! They tell me it is because of that stupid Sunway Pyramid Bluecube Center not summit my application form!!! WALAMAK!!!!  vmad.gif  vmad.gif

After few day, i go direct to Celcom Center near CitiBank Building & apply again by 15/11/08, but until now still not receive any welcome msg from celcom......  sweat.gif  sweat.gif

Actually before that i already port my number from Digi to Maxis, now i want port to Celcom, & i already make sure clear all the current outstanding bill with Digi & Maxis.

& As my experience last time Maxis only use 24 hours already success port my number from Digi to Maxis.

Really no idea about how come celcom can do it so slow........  rclxub.gif  rclxub.gif
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now u know u have made the wrong choice by switching to Maxi$ ya....

what makes u want to switch out from DiGi?

just curious



This post has been edited by llmcso: Nov 20 2008, 12:28 AM
llmcso
post Nov 24 2008, 08:39 AM

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QUOTE(epool86 @ Nov 24 2008, 08:06 AM)
010 still existed aa? i thought it extinct already lol.. by the way, when XOX launches it service soon 010 users should be able to porting like other prefix users too..
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i saw DiGi booth at lrt station, they purposely enlarged the 010 prefix, maybe DiGi is out of number that why they need 010
llmcso
post Nov 24 2008, 01:13 PM

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QUOTE(shinjite @ Nov 24 2008, 12:14 PM)
Yup DiGi now owns 010 smile.gif
The numbers are out since 2-3 weeks ago
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than XOX and DiGi will be sharing the same prefix than!!! XOX users will have confusion, if they fails to offer a flat rate, than XOX is another failure from celcom(i knew it will be tongue.gif )

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