i feel that Aeon credit card service call centre (03-2719 9999) really sucks. Gives wrong info:

1. i asked them when statement out, this Malay girl cincai gimme info say 10th... wait till now also not out.. checked with bro in law he say 1 mth after card activation which is suppose to be 15th.

2. i asked them how to view unbilled amount.. she (another girl) say first time use is like that system weakness.. need to pay bill once first only can see unbilled amount (that also after she asked her supervisor!!). Found out later it's my fault need to click on those words on the right side, highlight and click on it only can see my unbilled amount so whatever she said earlier were all bullshit nonsense.

And last Saturday i called no one picked up, phone keep ringing.. ? what if my card hilang/fraud one day and these baggers not doing their job? die la like that.

anyone got same experience? should i cancel my card? really getting frus d... don't feel the rewards are worth it, no matter how good they are, with this sort of unacceptable service. This is a credit card... if Astro helpdesk like that still ok coz can wait for a few days to resolve no issue.. but card is totally different!

nvm received the statement today liao. But I will rant again if they ever fail to pickup my call!

i just made payment to Aeon credit card yesterday.. they won't send any sms or email notifying that you've paid?

just checked online.. O/S (outstanding) amount updated... blardy hell charge 1.06 for bank transfer fee??

This post has been edited by Davidtcf: Oct 25 2015, 12:32 PM

Hi guys, I'm a Maybank2U user.. so just to confirm, when making payment always choose Interbank transfer (Giro), select "Citibank" then insert the Aeon Credit Card number?

May I know why "Citibank"? What does Aeon got to do with Citibank? They sharing system for credit card is it?

Wanna avoid the below RM1 surcharge coz of clicking on "payment" in Maybank2U

i've used Maybank2u Giro transfer to Aeon credit card (using the citibank option as in page 1 of this thread). How long does it take before Aeon receives the money? I've transferred yesterday but I've yet to see the O/S amount changed at Aeon website.

that is long...

if transfer to other credit card e.g. HSBC using Maybank2U Giro also so long? wow have to plan in advance when to pay then cannot on same date

cool thanks for the assurance