Oct 15 2015, 09:13 AM
QUOTE(Davidtcf @ Oct 15 2015, 08:59 AM)
i feel that Aeon credit card service call centre (03-2719 9999) really sucks. Gives wrong info:
1. i asked them when statement out, this Malay girl cincai gimme info say 10th... wait till now also not out.. checked with bro in law he say 1 mth after card activation which is suppose to be 15th.
2. i asked them how to view unbilled amount.. she (another girl) say first time use is like that system weakness.. need to pay bill once first only can see unbilled amount (that also after she asked her supervisor!!). Found out later it's my fault need to click on those words on the right side, highlight and click on it only can see my unbilled amount
so whatever she said earlier were all bullshit nonsense.
And last Saturday i called no one picked up, phone keep ringing.. ? what if my card hilang/fraud one day and these baggers not doing their job? die la like that.
anyone got same experience? should i cancel my card? really getting frus d... don't feel the rewards are worth it, no matter how good they are, with this sort of unacceptable service.
This is a credit card... if Astro helpdesk like that still ok coz can wait for a few days to resolve no issue.. but card is totally different!
Never encounter such service before... Aeon card (Watami & Aeon New Card) for me is good to be use by the way.1. i asked them when statement out, this Malay girl cincai gimme info say 10th... wait till now also not out.. checked with bro in law he say 1 mth after card activation which is suppose to be 15th.
2. i asked them how to view unbilled amount.. she (another girl) say first time use is like that system weakness.. need to pay bill once first only can see unbilled amount (that also after she asked her supervisor!!). Found out later it's my fault need to click on those words on the right side, highlight and click on it only can see my unbilled amount
so whatever she said earlier were all bullshit nonsense.And last Saturday i called no one picked up, phone keep ringing.. ? what if my card hilang/fraud one day and these baggers not doing their job? die la like that.
anyone got same experience? should i cancel my card? really getting frus d... don't feel the rewards are worth it, no matter how good they are, with this sort of unacceptable service.
This is a credit card... if Astro helpdesk like that still ok coz can wait for a few days to resolve no issue.. but card is totally different!Statement date for all Aeon cards is the same, which every 10th of month, softcopy of statement will be available within 4-6 days after statement date and a SMS will be send from Aeon
Are you new to Aeon Credit Card? Unbilled transaction can be view from your internal banking, it will be posted 1-2 days after transaction
This post has been edited by sj0217: Oct 15 2015, 09:15 AM
Quote
My father is hospitalized and I have paid quite a big sum of money to hospital. To ease my financial, I don't plan to pay full to Maybank. So, I intend to BT from Maybank to Aeon for 6 months.
0.0461sec
0.26
7 queries
GZIP Disabled