Hello guys, we've noticed the traffic that comes from Lowyat, so we're here to introduce ourselves!

Shopback Malaysia pays you cash every time you shop with us! Whether it's trendy fashion, good food, swanky home decor or super-cheap travel deals, shopping with shopback gives you exclusive discounts and deals, giving you more bang for your buck!

We understand that shoppers want greater flexibility as to how they are rewarded for their purchases. As a Bcard member, shop the Shopback way today at either of our two pages :

1. shopback.my. Purchases made here give you cashback and bcard points on a 1-to-1 conversion ratio

2. bcard.shopback.my. Purchases made here give you NO cashback, but a lot more Bcard points! Depending on which merchant, you stand to gain Bcard points as much as 16 times your purchase value!



Even better news! For a period of time, Lowyat members can use this link https://www.shopback.my/lowyat and get RM10 bonus for signing up!




Sneak peek! Check out our list of travel merchants:

1. https://www.shopback.my/agoda
2. https://www.shopback.my/hotels-com
3. https://www.shopback.my/expedia
4. https://www.shopback.my/accor-hotels
5. https://www.shopback.my/ctrip

As well as our fashion merchants:

1. https://www.shopback.my/zalora
2. https://www.shopback.my/luxola
3. https://www.shopback.my/melissa-shoes
4. https://www.shopback.my/charles-and-keith
5. https://www.shopback.my/asos


Frequently Asked Questions

Q: What is Shopback?


Shopback is a website that you can source your coupons and discount codes from, without any hassle.

Q: Why should I use Shopback?


With Shopback, you get to enjoy extra savings, easy cashout and UNLIMITED cashback! Save with our exclusive coupons, discounts and cashback, cash out via Paypal or directly to your preferred bank account and redeem your cashback with a minimum of just RM10 !


Q: How do I use Shopback and ensure successful cashback?


1. On ShopBack, browse hundreds of merchants and click on any store
2. Get redirected to the selected merchant’s site and stay on that page all the way
3. Shop as usual and make your purchase on the merchant’s site
4. Your cashback will be automatically added to your ShopBack account within 48 hours
5. Repeat the entire process starting at ShopBack every time you make a purchase!

To ensure successful cashback:


1. Do not click on coupon websites
2. Only use coupons that we provide
3. Use the same device throughout (eg. Mobile, Tablet, Desktop)
4. Enable cookies on your device (see here to find out how)

Q: What is cashback?

Cashback is really just "getting cash back" - when you spend online through ShopBack, we give you a portion of your purchase back as cash!

Q: Does my cashback expire after a while?


Nope! The cashback you receive will remain in your account until you decide to cash out

Q: How much do I need to redeem my cashback?

You can request for payment or cash out at any time with redeemable cashback of just RM10!



Kindly visit our assistance page if you have any further queries!



This post has been edited by HappyBagSB: Jun 11 2015, 09:42 AM

whoa....new thread

If lazada, can use firework code from lazada and also get cashback from shopback?

Could you kindly provide us with the code in question?

As long as your purchase from Lazada:

1.) was not made with via an external coupon site

2.) did not involve exchanges, returns or cancellations

3.) was not made via the Lazada mobile app


You should receive cashback from your purchase

This post has been edited by HappyBagSB: Jun 16 2015, 09:55 AM

HappyBagSB.... i tried to use shopback with groupon app, but when ever I click on the shopback on my mobile, it will only open a new tab in my browser and never call for the app, then how to get cashback from groupon app?

This post has been edited by hitch80: Jun 18 2015, 01:07 PM

Kindly refrain from making a purchase via the Groupon mobile app as we're experiencing a technical error regarding redirects from merchants. At the moment, we are unable to track cashback from purchases made via the Groupon mobile app.

We apologise for any inconvenience caused and seek your understanding on this matter.

happy shopper checking in:got my 1st cashback payment in my account!(not a paid advertising,although i would welcome any free bonus into my account haha lol)

i have a bcard, how do i link to my shopback account?

Do u have shopback account?
If have, pls login to shopback and goto Account > My Account and look for For BCARD member

If no, pls register shopback account first.

already have an account and checked the "My Account" page before asking here.

Just use the "Contact Us" form to say you want to add Bcard number to your existing Shopback.my account.
within the day, it should be updated and you can see the BCard number under My Account details (but the BCard field cannot be edit)

all right! thanks!

Does your website support ipad?
I have bad experience using Ipad (safari) browsing certain wbsite.

Hi singhwa,

Our website shopback.my supports iPad.
However, we redirect you to our merchants' websites for shopping. iPad compatibility for the merchant's site is not under our control.

Hope this answers your question!

hi, if i register and buy a thing in lazada.. so i will get the rm5 signup + rm5 bonus.

can i transfer this rm10 back to my maybank bank saving account?

This post has been edited by wan7075: Jun 27 2015, 11:46 AM

i bought from agoda, but i dont get any cash back. quite sad

Hi wan7075,

Yes you can transfer that amount to your bank account that you indicated once it is no longer pending.

Hi PrincZe,

Please email our Customer Service team at help@shopback.my to help resolve your issue.

Hi! So far, none of the 6 transactions I've made via shopback thus far have had the cashback automatically credited within the 2 days as stipulated in the FAQs. In each of the 6 instances, I've had to put in missing cashback requests. This is despite adhering to the "best practices" as advised by your customer service.

Is there any way in which you could resolve this problem since it's annoying to have to keep track and manually put in a missing cashback request after each transaction?

On a positive note, I'd like to commend your customer service personnel for their quick and helpful responses each time I've had to put in such a request.

I've done one AliExpress transaction via ShopBack.my on 26 June 2015, 14:26 ... still can't see it listed. What should I do ?

Hi Blue07,

Apologies for the late reply!

This is very unfortunate and we understand your frustration. To find out the problem, we have to first see what is preventing you from automatically getting your cashback. Do you have any adblock on? Please contact our customer service regarding your missing cashback issues and they will gladly assist you to find out the root of the problem.

Hi ronnie,

Sorry to hear about that. Please file a missing cashback form at https://www.shopback.my/account/missingcashback and our customer service people will be in touch with you shortly.

20 July offers!

(1) Lazada Mastercard Monday extra 10% off selected items
https://www.shopback.my/lazada


(2) Rakuten fashion sale <50% off. Ends 21 Jul
https://www.shopback.my/rakuten


(3) Qoo10 last day for increased cashback of 15%
https://www.shopback.my/qoo10

(4) Luxola 20% off Philosophy products. Use code: PHY20
https://www.shopback.my/luxola


(5) Hermo extra 10% off sitewide. Use code: HERMO10. Ends 21 Jul

https://www.shopback.my/hermo-my


This post has been edited by HappyBagSB: Jul 20 2015, 05:22 PM

21 JULY DEALS

(1) Groupon 18% off local deals - dining, beauty & leisure. Use code: 18LOCAL TODAY ONLY

https://www.shopback.my/groupon



(2) Ensogo extra 10% off selected home appliances. Use code: FIESTA10. TODAY ONLY

https://www.shopback.my/ensogo



(3) Reebonz End of season sale flat 40% off - Fendi, Miu Miu, Mulberry, Proenza Schouler. Ends 22 Jul 6am.

https://www.shopback.my/reebonz
http://www.reebonz.com.my/event/t15188

22 July Deals!

(1) ZALORA 20% off selected styles. Use code: BBB. Ends tomorrow 11am

https://www.shopback.my/zalora

(2) Lazada Maybank Wednesday - extra 10% off selected items with Maybank

https://www.shopback.my/lazada



(3) Rakuten MasterCard Wednesday - extra 5% off storewide with MC

https://www.shopback.my/rakuten



(4) Ensogo 8% off watches. Use code: WATCH8. Ends tonight.

https://www.shopback.my/ensogo



(5) Luxola 30% off skincare products. Today only 8pm-12midnight

https://www.shopback.my/luxola

23 July Deals

(1) Meizu M2 Note 16GB (Grey) + Free Tempered Glass + Free Back Case @699

https://www.shopback.my/lazada



(1.1) Additional 10% off using HSBC card

https://www.shopback.my/lazada



(2) Ensogo increased cashback to up to 11% (was 5%)

https://www.shopback.my/ensogo



(3) Zalora Mastercard Thursdays additional 7% off

https://www.shopback.my/zalora

24 July Deals

(1) Lazada 1 day home appliances flash sale.

https://www.shopback.my/lazada <11% cashback



(2) Lazada HSBC Friday - extra 10% off selected items with HSBC

https://www.shopback.my/lazada <11% cashback



(3) ZALORA Fashion fever week clearance sale. Up to 90% off. Ends on 29 July.

https://www.shopback.my/zalora <12% cashback



(4) Luxola Beauty sale - Up to 80% off

https://www.shopback.my/luxola 7% cashback

27 July Deals!


(1) Lazada's Effortless Sale! 27-31 July. Up to 90% off!

https://www.shopback.my/lazada <10% Cashback on Shopback!

Double Cashback from 27 - 31 July: Electronics - now 6.0% Cashback | Non-electronics - now 9% Cashback | Fashion - now 10.0% Cashback

http://www.lazada.com.my/effortless-shopping/

9AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

11AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/



This post has been edited by HappyBagSB: Jul 27 2015, 12:12 PM

1PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

3PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

27 July Deals

(1) Hermo Extra 15% off storewide exclusively on ShopBack
(T&Cs) Min. purchase of RM100
Use Code: SHOPBACKHERMO

https://www.shopback.my/hermo-my



(2) Extra 12% off all Travel deals Use Code: 12TRAVEL


https://www.shopback.my/groupon

5PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

9AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

11AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

28 July Deals!

(1) Lazada Big Effortless Sale Up to 90% off

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping/



(2) ZALORA Fashion fever week clearance Up to 90% off

https://www.shopback.my/zalora

http://www.zalora.com.my/men/?catalogtype=Main



(3) Rakuten 6X RSP for selected stores

https://www.shopback.my/rakuten







(4) Expedia AirAsia Flight-wide sale 20% off

https://www.shopback.my/expedia



(5) Hermo ShopBack Exclusive 15% off. Use code: SHOPBACKHERMO. Min purchase of RM100

https://www.shopback.my/hermo-my



This post has been edited by HappyBagSB: Jul 28 2015, 12:18 PM

5PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

9AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

11AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

3PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

5PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

7PM Flash Sale!

https://www.shopback.my/lazada

9AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/





This post has been edited by HappyBagSB: Jul 30 2015, 09:55 AM

11AM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

1PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

3PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

30 July Deals

(1) LAST DAY of Qoo10 15% Upsized Cashback

https://www.shopback.my/qoo10 15% cashback



(2) Lazada effortless sale <90% off - Extra 10% off selected items with HSBC & Extra 10% off storewide with Hong Leong Bank. For Hong Leong bank, use the promo code found on HLB website for extra 10% off. Not applicable with other discounts or promotions.

https://www.shopback.my/lazada <10% cashback



(3) ZALORA MasterCard Thursday Extra 7% off storewide”

https://www.shopback.my/zalora <12% cashback



(4) Groupon 20% off massive clear out sale. Use code: 20SPECIAL. Today only.

https://www.shopback.my/groupon <7% cashback

5PM Flash Sale!

https://www.shopback.my/lazada

http://www.lazada.com.my/effortless-shopping-flash-sale/

should be within 2 days.

How long will it take for the money to appear in the bank account after cashing out?

I receive the Transaction Notification email last week (Thursday) but still have not seen the money in my Maybank account.

ShopBack stays ahead of the game with ‘giant partners’


Part of the ShopBack team: Business development head Henry Chan (left) and cofounder and regional operations head Joel Leong.


The rest of the team (l-r): SEO head Derrick Goh; design head Samantha Soh; emerging markets head Lai Shanru; and technology head Bryan Chua.

COLLABORATIONS with e-commerce giants like eBay and Alibaba’s Taobao have enabled Singaporean startup ShopBack to stay ahead of its competitors in the online shopping industry, according to its cofounder and regional head of operations, Joel Leong.

Claiming that ShopBack is the first ‘cashback’ partner for e-commerce giant Taobao in South-East Asia, he also said that as of October, it already has over 1,000 merchants on board.

Founded in October 2014, ShopBack is a platform that rewards online shoppers with cash incentives, Leong told Digital News Asia (DNA) in Kuala Lumpur.

“The mechanics of ShopBack is that we split the commission we receive from our merchants.

“So for example, when a merchant gives me a 12% commission, I keep 2% and I pass the remaining 10% to customers in the form of cash,” he said.

The online cashback concept is not new, as the model has proven popular in the United Kingdom and United States, Leong acknowledged, adding that ShopBack wants to fill that gap in South-East Asia.

Read more: https://www.digitalnewsasia.com/startups/sh...-giant-partners

This post has been edited by cybpsych: Oct 29 2015, 09:32 AM

Just requested my first "cashback" let's see how fast I can get it.
Suppose to wait 7-14 days

yep, about that.

i requested cashout on 28 Oct, received in MBB on 4 Nov.

Received cashback thru bank within a week. Need to closely monitor each transactions as there are many missing or rejected transactions.

06-Nov : Request submission
11-Nov : Cash back received

Thanks !!!

cash back already in pending status for 1 month, reason is because travel orders like agoda, only able to get after 60 days after stay.

i already pay to agoda, don't understand why after stay only can back get cashback. if book on next year, mean next year only credit to my account? not really a good idea i guess

I think the rationale behind is there is many free cancellation booking for hotel. So they only pay u after the stay..

cancellation booking oso not 100% refund. only refund half or quarter

Free cancellation is 100% refund as long as within the stipulated period. U can always check the booking condition..

Also, Shopback tnc for Agoda got 1 stated as below:
- Cancellations and changes in bookings will not be awarded cashback.

no la some of my booking is not refund full amount.

As mentioned, it depend on booking condition. Eg:

Good news! We don’t charge you a cancellation fee if cancelled before March 01, 2016.

Any cancellation received within 3 days prior to arrival date will incur the full period charge.Failure to arrive at your hotel will be treated as a No-Show and no refund will be given (Hotel policy).

How can I use shopback if I purchase items for mobile apps, eg lazada app, aliexpress app??

Or is can't use app to purchase?

Only can use browser?

You should use browser... not app. That way they can track your purchases.

FYI, to date, I've managed to cash out RM 564+ from Shopback And I have another RM 90++ pending... Make sure you book hotels, buy from Groupon, Zalora, Lazada, even buy food eg Foodpanda, from Shopback.

Enjoy shopping!

Not sure how it's work.. If I login with mobile apps and put something in cart.. Few hr later,I open my mobile browser go to shopback, redirect to lazada shop now.. I click my cart and check out and proceed payment.. Is it success? And where to get coupon? I can't see any coupon as in video of shopback

But some of us, me included, made payment to agoda even before our staying date. Wouldn't it make more sense if shopback TNC be amended to XX days after payment is made?

This post has been edited by ey3zack: May 27 2016, 03:35 PM

Still u will get full refund if u cancel the booking, n agoda didn't earn anything from u, how they going to give Comm to Shopback?

Nobody will do loss biz.. Moreover this is free for us.. Just accept the fact..

some apps can leh. lazada app can. but dun go straight to lazada app in ur phone. use ur mobile browser to go shopback first then click on lazada app icon, it will redirect u to the lazada app

Actually how does this thing works with Lazada app?
I login with my Shopback account, then it direct me to the app.
I login app and proceed to buy my stuff.
Payment process.
Then it ended with two options :
- Continue Shopping
- Order History

Does that means it's done?
Do I need to do anything else?
Do I wait 4 days for it to reflect in my Shopback account that the transaction is successful?

Would appreciate some help from @HappyBagSB also

Thanks

U have to read the tnc at Shopback probably.. Most important is not to use ur apps for 30 min before u proceed for Shopback to link to ur apps.. See below:

- To ensure successful cashback, for every item / cart orders you purchase on Lazada, please start your shopping trip on ShopBack and click through to Lazada's site to make your purchase. This means that after making a successful payment, you would have to come back to ShopBack to click through to Lazada's site again.

But, I c they remove the tnc on 30min thingy.. Anyway, normally I will c my cashback tracked within 1 day.

This post has been edited by mamamia: Jun 27 2016, 01:34 PM

Thanks for your reply, I have just received an email from Shopback with the titled : Latest Transaction Email.
And it have credited the transaction I have just make.


As for this , I have read before buying and actually don't understand.
That's why I asked what to do after transaction.
As in click what after transaction?
Just browse through?

Hi everyone. I made a purchase on the Lazada mobile app today about 10 hours ago. Up till now, I still haven't received a notification or email saying that transaction has been tracked to my shopback account. Previously when I made purchases on the Lazada mobile app they would be tracked to my shopback account real fast & I'll get the notification/email within an hour or two. Should I be worried? Is this normal?

hello shopback,
i am here asking whether your shopback application mobile - lazada apps are working with Apple-IOS 9.3.4, model:ip5s

my apps always stuck here, after i have successfully make a payment through lazada apps


Attached thumbnail(s)

I just buy sth from lazada mobile app 2 days ago but I didn't get any cashback till today. When should I fill up the missing cashback form?

according to t&c of shopback, mobile apps missing cashback will not be entertain

Ok.. seen the t&c.. @.@

This post has been edited by Gamerjim: Aug 31 2016, 03:32 PM

no leh their customer service handled my case before. just fill up the form or call them. when i called they did explain if i didn't click thru shopback then it can't be tracked. they checked in system and confirmed i did click thru it so i got my cash back.

i not sure ler,
not for all mobile apps shopback,


but it's written clearly for Shopback - Lazada Apps,
but i not sure because i've obtained my shopback already

if you're stuck in the above secure payment page,
just press back until the payment page and press cancel,
den shopback should be able to track your payment

Hi there - I'm having a lot of problems with 3 of my orders from Tesco. Purchase made since 7 Aug, notified to customer service (cause the google form submission never works - tried 3 times from 3 different machines), that confirmed me to get tracked soon, but after that peroid, still missing.

It is strange that lazada and agoda tracks seem fine, but with the Tesco tracking time increased to 30 days, I'm not so sure I can be confident were gonna get the claimed CB esp during the 2 day promo at 9%. Hope you can look into this part - reason given was waiting for merchant confirmation of transaction, but my credit card payment was posted within 3 days of delivery - so it should be a non-issue when it comes to payment.

I'm giving the assumption Shopback will be able to backtrack and eventually clear out records - otherwise its better for me just to go in person and use my grocery CB card for the same discount.

This post has been edited by Dezs: Sep 14 2016, 08:33 AM

I try using Shopback apps to link to agoda last month, also I didn't get the cashback track..

Also need to wait for merchant confirmation.. As per Shopback CS, need to wait 90 days.. My hotel stay was over more than 2 weeks.. But yet, my cashback status still investigating after 1 month of my booking date.. So disappointed.. I guess I won't use their app anymore.. As I use desktop didn't give me problem at all..

so far so good. been using it on foodpanda, aliexpress and lazada and no issues so far. however the aliexpress update did come a little late but still satisfied.

sad... no longer cashback for agoda HappyBagSB

This post has been edited by syazone: Mar 9 2017, 10:07 AM

1% for Malaysia Airlines international flights but is there a Cashback limit

This post has been edited by -kytz-: Apr 15 2017, 12:48 PM

Yeah. It is just too bad.

Some time ago I book hotels with booking got 6% cash back through shopback.

Few days ago I saw on shopback website booking.com increased to 9%.

So I thought of cancelling of my hotel (free cancellation) and book again. But then it seems very cheapskates to do like that.

What say you?

I think it's all depends on you.

shopback didn't payout to me - quite disappointing scam

why shopback no pay? missing cash back? or cannot withdrawn? pls provide detail

Did you ask them why?

milkadeal still have cashback for agoda even on app 4%! on thursday 6%!

Leave Shopback, they are scam. I have booked hotel through shopback, for 5 days, for a total 700+ Euro, and did not receive any cashback. I am going to withdraw my money from them. See if they going give me the money.

Have you receive your money?