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where to repair Induction cooker?, service center is too far away
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TSDollores
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Jun 9 2015, 09:41 AM, updated 11y ago
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New Member
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Greetings,
I have a MASTAR Induction Cooker I bought around August 2014 at AEON Big Mid Valley.
3 months later, it broke down because I use a heavy and big frying pan (it probably weighs 2kg!) which was a gift from my mom.
After I put the frying pan, there's a buzzing sound and then the power of the whole level is off. I could switch it back on, and the when I tried it again, same thing happened again.
Checked where could I fix it, but it's soo far away and I don't have any transportation.
I would like to know if I could fix it in a service shop that belongs to the other company? like Phillips, Electrolux.. or can I fix it at AEON Big?
thanks
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fireballs
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Jun 9 2015, 09:48 AM
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induction cooker only works with iron flat pots and pans. try another pan and see.
check the warranty card for address
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imranzero
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Jun 10 2015, 01:22 PM
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Getting Started

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i bet the issue came from the pan itself, have u ever succeed cooking using the same frying pan on that induction cooker before? i got 1 unit, already served me almost 4 years still running fine, panasonic brand only..rm1xx.
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nttcom24
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May 18 2016, 05:55 PM
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New Member
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QUOTE(Dollores @ Jun 9 2015, 09:41 AM) Greetings, I have a MASTAR Induction Cooker I bought around August 2014 at AEON Big Mid Valley. 3 months later, it broke down because I use a heavy and big frying pan (it probably weighs 2kg!) which was a gift from my mom. After I put the frying pan, there's a buzzing sound and then the power of the whole level is off. I could switch it back on, and the when I tried it again, same thing happened again. Checked where could I fix it, but it's soo far away and I don't have any transportation. I would like to know if I could fix it in a service shop that belongs to the other company? like Phillips, Electrolux.. or can I fix it at AEON Big? thanks Maybe I can help u to fix because my friend is a technician of induction cooker.
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DarkNite
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May 19 2016, 12:10 PM
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QUOTE(nttcom24 @ May 18 2016, 05:55 PM) Maybe I can help u to fix because my friend is a technician of induction cooker. Unker fix induction cooker also kenot give her advice. Different manufacturer have different size PCB and control. All works the same but the printed circuit board different shape!
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kkk8787
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Oct 18 2020, 10:23 AM
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QUOTE(DarkNite @ May 19 2016, 12:10 PM) Unker fix induction cooker also kenot give her advice. Different manufacturer have different size PCB and control. All works the same but the printed circuit board different shape!  Sorry to necro. U fix induction cooker ? I was using an old Philip's yesterday and suddnely it buzz once then whole thing went off with a pop sound from the induction cooker couldnt on it after that. Checked fuse on plug not the plug fuse. Could it be cooker fuse? Where to send to repair. I couldnt open the cooker coz 2 screws were special screw head
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DarkNite
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Oct 18 2020, 02:02 PM
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QUOTE(kkk8787 @ Oct 18 2020, 10:23 AM) Sorry to necro. U fix induction cooker ? I was using an old Philip's yesterday and suddnely it buzz once then whole thing went off with a pop sound from the induction cooker couldnt on it after that. Checked fuse on plug not the plug fuse. Could it be cooker fuse? Where to send to repair. I couldnt open the cooker coz 2 screws were special screw head Since no picture of inside I can only infer that insect short-circuit the printed circuit board or a IC chip have been blown when you power up. Suggest buy a new one. Not worth repair as new induction cooker very cheap these days. Less than RM150 can get new one for household use with even better features.
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Here to buy
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Oct 18 2020, 02:15 PM
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In my exp. Just buy new one. Less headache.
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mini orchard
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Oct 18 2020, 02:23 PM
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QUOTE(kkk8787 @ Oct 18 2020, 10:23 AM) Sorry to necro. U fix induction cooker ? I was using an old Philip's yesterday and suddnely it buzz once then whole thing went off with a pop sound from the induction cooker couldnt on it after that. Checked fuse on plug not the plug fuse. Could it be cooker fuse? Where to send to repair. I couldnt open the cooker coz 2 screws were special screw head Minimum labour charge for checking only. ... RM50. Parts RM? Labour for repair RM50 to 100. If co nice, they give 50% discount because collected checking fee. Philip 1 burner induction cooker ... RM199 + warranty. This post has been edited by mini orchard: Oct 18 2020, 02:24 PM
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kkk8787
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Oct 18 2020, 04:16 PM
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I see I thought if fuse will be cheap.
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