I just found out the outdoor unit of my Hitachi aircond is not turning on. The unit is about 3 years+ old. If not mistaken the outdoor u lnit has 10years warranty.

Anybody have experience on the warranty claim? Just call any aircond service and pay the service fee to get them to help claim warranty?

Thanks in advance.

Thanks for the responses. The service center hotline is not open on weekends.

I checked again and heard some whirring sound from the outdoor unit but the fan didn't turn on. Initially the air felt cool but after a few mins it was blowing warm air.

Anyway, best to get a qualified technician to check it out. Any idea how much a new outdoor unit + installation would cost? If the difference is not huge, might consider getting a new one instead.

It is a 2HP R32 non-inverter unit