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 SWAP SIM CARD FOR FREE?, Got charged RM10.60 when swapping sim

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TSchrist1996
post Jun 8 2015, 01:44 PM, updated 11y ago

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I went to a Maxis centre to swap my old SIM card to a 4G enabled SIM card with a fee of RM10.60.
As stated in your website here http://www.hotlink.com.my/en/internet/hotlink_4g.html don't I have the privilege of a FREE SIM CARD SWAP?


This post has been edited by christ1996: Jun 8 2015, 01:45 PM
fireballs
post Jun 8 2015, 01:50 PM

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swap first time should be free. subsequent is rm10.60
TSchrist1996
post Jun 8 2015, 06:58 PM

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QUOTE(fireballs @ Jun 8 2015, 01:50 PM)
swap first time should be free. subsequent is rm10.60
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Yeah of course it's my first time because I just knew about it having 4G. Been always using that old SIM card without changing or getting replaced. So you're saying I should get it swapped for free? Thanks smile.gif

fireballs
post Jun 8 2015, 07:37 PM

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yes. been there done that. put up puppy face
TSchrist1996
post Jun 8 2015, 07:57 PM

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Let's wait for Maxis to reply to my enquiry sad.gif
#Hotlink
post Jun 9 2015, 05:11 PM

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QUOTE(christ1996 @ Jun 8 2015, 01:44 PM)
I went to a Maxis centre to swap my old SIM card to a 4G enabled SIM card with a fee of RM10.60.
As stated in your website here http://www.hotlink.com.my/en/internet/hotlink_4g.html don't I have the privilege of a FREE SIM CARD SWAP?

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QUOTE(christ1996 @ Jun 8 2015, 07:57 PM)
Let's wait for Maxis to reply to my enquiry sad.gif
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