I had received SMS on package subscription as below. But, I never subscribe this package and money deducted from my balance.

Please refund the money back to me and immediate terminate this subscription.


RM0. CRT DIY Package renewed. Next renewal 06/06/2015. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

Please disable the voice mail also.

My hp number is 0176114976

Atin

This post has been edited by atingupta: Jun 3 2015, 10:53 PM

--PMed--

Pls Deactivate CRT DIY package

My number = 01125761110

Hi,

We have deactivated the CRT as per your request.

TQ

Hi,

We have deactivated the CRT as per your request.

TQ

Pls Deactivate CRT DIY package

My number = 012xxxxx05

This post has been edited by Maxis: Aug 28 2015, 08:45 PM

Hi batrulez,

We have deactivated the caller ringtone for the said mobile number.

Thank you

Dear Maxis,

Please deactivate CRT subscription for number 017xxx3247.

Thank you.

Edited: Phone number

This post has been edited by Maxis: Sep 4 2015, 05:43 PM

Hi,

Please be advised that we have deactivated the DIY Package for Caller Ringtone for your mobile number. TQ

Dear Maxis,

Received the following message this afternoon:
RM0. CRT DIY Package will be renewed on 07/09/2015 at RM3 (Excl. GST).

Kindly unsubscribe me from this package which I never signed up for. My number is 017 4xx xx71.

Thank you.

Edited: Phone Number

This post has been edited by Maxis: Sep 4 2015, 05:42 PM

Hi,

Please be advised that we have deactivated the DIY Package for Caller Ringtone for your mobile number.

Thank you

Dear Maxis,

Please deactivate CRT subscription for number 012341xxxx.

Thank you.

This post has been edited by Maxis: Sep 7 2015, 04:52 PM

Please delete my CRT DIY package. I got an SMS about renewing the subscription but I did not sign up for this services. Num: 017-365xxxx

This post has been edited by Maxis: Sep 7 2015, 04:52 PM

Hi,

The service has been cancelled for your number.

Thank you.


Hi,

The service has been cancelled for your number.

Thank you.

-edited-
House Rules

Pls Deactivate my CRT DIY package

My number = 017-6168796

Hi,

Please be informed that we have cancelled the DIY Package CRT for your mobile number. TQ

Pls deactivate my CRT DIY package and refund subscription fee too. I never subscribe it. Pm for number

-PMed-

hi please help me disable the crt too

--PMed--

i just register a new Hotlink sim last night, but 1 hour ago.I received the FREE TRIAL msg for ''CRT DIY'' for 2 months, and being told that to unsubscribe manually if I don't want to
...

WTF, this is absolutely an abuse and make trouble to user without their good will.
Is MAXIS/HOTLINK like doing such STUPID things to con consumers?


please deactivate/unsubsribe the CRT DIY for below number.

+60175876**9

This post has been edited by ypwoai139: Oct 14 2015, 04:21 PM

Hi there,

We have deactivated the CRT DIY as per your request.

Thanks.


**Phone Number Edited**

Pls deactivate my callertune..0126xxxx86

edited: phone number

This post has been edited by Maxis: Oct 16 2015, 02:47 PM

Pls deactivate my crt..dis is my nomber 0126xxxx86


edited: phone number

This post has been edited by Maxis: Oct 16 2015, 02:47 PM

Pls deactivate mypic 04 crt..0126xxxx86

edited: phone number

This post has been edited by Maxis: Oct 16 2015, 02:47 PM

Hi,

as per checking there is no CRT service in your number.

Thank you

Hi

Kindly unsubscribe me from CRT DIY package which I never signed up for. My number is 014xx369

Thank you

This post has been edited by Maxis: Aug 9 2016, 04:59 PM

Hi, we checked that you have no CRT for the mobile number given. Kindly confirm.

TQ

Pls deactivate my crt. I don't even subscribe to it.

--PMed--

pls deactivate mine as well. 0196771212
ty

Hi,

Checking shows that no any caller ringtone service for the number given above.

Thanks.

Many thanks.

hi,
pls help to deactivate my DIY Package.

06-09-16 07:50:52 CRT DIY 00:00:00 Caller Ring tone-Purchase RM3.00. It charge me for nothing and i not able to remove it from the *131#

my number is 012 x

This post has been edited by Maxis: Sep 21 2016, 05:56 PM

Please deactivate CRT DIY package service for my phone 012-x

This post has been edited by Maxis: Sep 21 2016, 05:55 PM

Hi, done.

TQ

Please deactivate CRT DIY package service for my phone 017-6764788

Hi,
Can I change my hotlink plan? Current plan is #hotlink ec/em.
Thanks.

Hi feydrax,

As checked the CRT DIY is not activate under mobile number provided.

TQ

Will it try to reactivate again next month? Thanks.

Hi haidz,

You would like to change to which plan?

TQ

I had received SMS on package subscription as below. But, I never subscribed to this package and money deducted from my balance. Please refund the money back to me and immediately terminate this subscription.

RM0. CRT DIY Package renewed. Next renewal 13/11/2016. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.


I was not able to find the way to disable the package and, as I had never activated the subscription, I assumed the SMS had been sent in error. Please refund the money and terminate the subscription,

My hp number is 012 836 5497

Jenny

Hi JHawkin,

We have terminated the CRT service from the given mobile number

Thank you

hi sir,

need help for deactivate the crt diy also for i dont need it.

RM0. You're received 2mths FREE trial of CRT DIY Package. To unsubscribe, change package of songs, dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

please chk pm...

hi sir,

pls help me to check abt my no. is it got this crt svc or not
coz my sister's no has received a sms from maxis abt:

RM0. You're received 2mths FREE trial of CRT DIY Package. To unsubscribe, change package of songs, dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

and my no. was bought at same day although i din't received the sms...

Hi feydrax,

The CRT service will not be auto reactivate once it had been cancelled

TQ

Hi jjjeantang,

We had replied you via PM

TQ

This post has been edited by #Hotlink: Oct 25 2016, 05:35 PM

Hi kitsukami,

We had check and replied you via PM

TQ

This post has been edited by #Hotlink: Oct 25 2016, 05:35 PM

thx a lot for help

thank you~~~

hi #Hotlink , please deactivate my CRT subscription entirely.

my hp = 0122589498

tq

Hi,

We have checked and there is no active CRT found under your mobile number

Thank you

hi @#Hotlink , please deactivate my CRT subscription entirely.

019 5225672

Hi izzatrahman,

We have terminate the CRT from your number

Thank you

Hi

Please deactivate my CRT

My mobile number - 0147139369

hi, pls deactivate my CRT
0125785299

hi please deactivate 012-25* **30

Maxis don't let me deactivate. Maxis want to cheat me.

Hi Maxis,

Please deactivate CRT. Never subscribe and cant be unsubscribe!

No. : 01114044738

Hi subhash, jawst, kelvintiong93

The CRT service for yours number have been deactivated as per request.

TQ

TQ !

you are most welcome

Tq, Maxis

hi Hotlink admin, kindly delete CRT from my prepaid 017x58

This post has been edited by Maxis: Jun 27 2018, 03:04 PM

Hi azmankl,

PMed

Hey, please deactivate my CRT as well, thank you so much !
010 5200 886

Hi teckteck918, kindly PM us yea

TQ

I am a new Hotlink user and my phone number has been subscribed automatically to a plan called CRT (calling ringtone) and it keeps renewing every month. I wish to terminate this plan and stop renewing it for the next following month. Kindly help me with this Hotlink administration. Mind to note that, here is my phone number +60178572657. Thank you.

Hi, we have removed the caller ringtone service as requested.

TQ/Maxis

Pls help me Deactivate CRT DIY package

My number = 01123782383

Hi !

Please PM us with your full name & NRIC for further assistance .

TQ

Hi can you check and teminate if im subscribed to crt package. My phone number is 01110233405. TQ

I had received SMS on package subscription as below. But, I never subscribe this package.

RM0. CRT DIY Package will be renewed on 06/08/2018 at RM3 (Incl. 0% GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com.my

Please disable the voice mail also.

My hp number is 017****99

Hi, kindly PM us the details please

TQ

Hello maxis please deactivate crt Diy package
i didn't subcribe it at all

My hp number 0148723507

Pls help me Deactivate CRT DIY package

TEL: 016-555 8345

PM-ed. TQ

PM-ed. TQ

Pls deactivate CRT DIY package for 0175295389

Pls help me Deactivate CRT DIY package

Pls help me Deactivate CRT DIY package!! PM since last week and no feedback at all. So poor service. Digi reply on the same business day or next day the latest. This Hotlink never bother to reply at all.

Hi SmallLady85,

Please DM us yr full name, registered IC no. monthly rateplan and yr last payment/top up amount for quick verification before our onward assistance.

TQ -Leo

I found out the bill charge alot
I did not subscription to all this

I hope you can do something like refund, I see the sms record found that since last year 2019 it started I tot it was a scam but turn out real costing money every month.
I am maxis customer since many years ago pls dont dissapoint me.
Pls deactivate and all the subscription such as

CRT DIY package
28832 Jukenow
22277 dont know what this

Pls unsubscribe all this it cost alot since last year
From 012-2036663

Hi,

Please allow us to assist. Please DM us your IC number and last top up amount for verification.

TQ-Isaac

Pls help me Deactivate CRT DIY package mobile no 017-5646958

Hi laaloq,

Kindly PM ur details for further checking.

Thank you-Maxis