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 New Unifi IPTV Box - Huawei EC6108V8, Need some help on configuration and tips

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amirsubhi
post Apr 13 2016, 03:42 PM

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QUOTE(Avatar1975 @ Apr 13 2016, 03:32 PM)
i just received this unit today, when i want to connect to google playstore, it show

Error retrieving information from server (RH-01).

i am able to keyin my google id and connected to my house wifi, but it dont let me see the google play store content.

anyone can help.
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you need to reset cache and data of play store

amirsubhi
post Oct 4 2016, 09:50 AM

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QUOTE(Lineage @ Sep 28 2016, 07:34 PM)
Just get this set-top box today from TM..

The Android OS is running 1080p, but when I watch HyppTV, the resolution only 480i instead of 1080i..not so clear now..

Anyone know what is the problem?
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QUOTE(Lineage @ Sep 29 2016, 03:26 PM)
The box Android OS resolution running very good on 1080p..but when i launch HyppTV app..it will show 480i only..even I choose HD channel.. rclxub.gif
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QUOTE(lyt25_1234 @ Sep 29 2016, 03:28 PM)
How do you know?
Is there information somewhere that shows it's 480i on HD channel?
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It seem that there are few STB impacted with this problem, the solution so far is to call TM 100 and inform that Hypptv can't play in HD only 480i

And they will upgrade your STB remotely


amirsubhi
post Oct 4 2016, 12:29 PM

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QUOTE(Lineage @ Oct 4 2016, 11:45 AM)
Serious? After update then can watch in HD? Great..gonna call TM later..
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Yerp, there are well aware on this issue too, the symptom is "gambar kecik"

But it takes a while for upgrading,especially when rebooting the STB,

If reboot via power reset is failed, try using remote to go standby mode and on it back

Most important is, backup everything first, all apps will be gone biggrin.gif

This post has been edited by amirsubhi: Oct 4 2016, 12:30 PM
amirsubhi
post Oct 4 2016, 04:37 PM

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From: SumwHeRe In MaLaYsIa



QUOTE(gwong @ Oct 4 2016, 04:25 PM)
Do we need to call them for upgrade? Not automatic?
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So far need to call,

I believe its due to it will remove all apps thus if auto upgrade sure many customer became vmad.gif
amirsubhi
post Oct 10 2016, 12:06 PM

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QUOTE(Lineage @ Oct 8 2016, 08:37 AM)
Tried..still the same..the STB interface working fine in 1080p..but the HyppTV app itself cannot run 1080p..only 480i..definitely not my TV and HDMI cable issue..is the app dont know what happen..I reported to TM many times..and provided LYN forum post about it..still no update from them..lol..  rclxub.gif
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Bro, TM still no fix your problem?

 

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