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 New Unifi IPTV Box - Huawei EC6108V8, Need some help on configuration and tips

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Prissy Elf
post Jan 10 2017, 08:54 AM

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Joined: Feb 2009
From: Malaysia


Dear sifus,

I'm having this rather weird situation:

I've installed unifi and the STB was connected to Port 4 (for HyppTV). I connected to wifi for other movie apps but the speed is quite unstable. So I disabled wifi and connected cable to Port 1. Everything was working fine except now I can't watch HyppTV which was expected.

Few weeks later my mom wants to watch HyppTV again so I plugged the LAN cable back to Port 4 and tried to re-enabled wifi. Now the weird thing happened. I can't connect to HyppTV anymore (stuck at the screen where it asked me to press some button to subscribe) and wifi won't connect unless I unplug the LAN cable.

Can someone please help? I think the only thing I changed was the NTP server because I keep getting NTP server error. Should I change it back to default? What's the default address? sweat.gif

Thanks!
Prissy Elf
post Jan 10 2017, 01:37 PM

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Joined: Feb 2009
From: Malaysia


QUOTE(surefire v LED @ Jan 10 2017, 09:03 AM)
I have the same thing - called 100 and reported - the next day the technician came - settled
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Any idea what they did?
Prissy Elf
post Jan 20 2017, 11:23 AM

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Junior Member
282 posts

Joined: Feb 2009
From: Malaysia


QUOTE(surefire v LED @ Jan 10 2017, 03:12 PM)
they keep on denying they have done nothing but infact they did something at the TM Box just outside of my house - prior to that i did login to hypptv with the correct username & password - TM100 even rest my whole account - but i think what they did was they re-bind the mac address of my STB manually in the TM Box with their switch/hub (or something like that) - i have done this b4 for my customer in my previous company with Cisco switch/router.
and TM100 sent me sms to rate their services in solving my issue - i refuse to do so because i want them to call me as usual to close the report - so that i can taruk them nicely.But they never call.
*
So it's not something that I can do by myself then. Too bad. No HyppTV for mom. LOL!! So did they call you eventually? biggrin.gif

 

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