I've been plague by this HyppTV lagging issue since early December till now. Certain channels having the stuttering issue where the picture would freeze or lag in less than a second, however the audio is fine.

TM has tried increase bandwidth for HyppTV, failed.
Then I request for new TV box, also failed.

Even changed to Huawei WS880 router, too failed. I'm quite frustrated on this. Anyone else faced this and manage to solve this?

This post has been edited by Keatsan: Jan 19 2017, 04:51 PM

I am out of ideas already. Takkan wanna change TV cause frame rate low ma.
But I will keep complaining to TM on this, and will proceed to request rebate if the report is closed.

Edited
18 Jan - Increase Bandwidth - didn't resolved
19 Jan - Swap new EC6108V8 unit - didn't resolved
20 Jan - Swap new modem - pending and will monitor

This post has been edited by Keatsan: Jan 20 2017, 11:51 AM

Did you plugged into the correct port? Such as port 4?

I've no idea. But I spoke to the technicians that came my house. They now change my Dir-850L into Archer C5 router and TM will monitor from their side.

Here's the interesting part, I went to restaurant and also saw the lagging issue on their TV. So I'm pretty sure it's TM side. Not our hardware.

You can use home plug or power line instead of laying cables around the house. I'm currently using this for IP-Cam using the power line adapters.

My suggestion is to get model with AC adapters bypass built in. Wouldn't want to waste a power plug just for power line. I bought it at less than RM150 second hand.

http://www.tp-link.com.my/products/details...A4010P-KIT.html

If you have more budget, can go for this too, http://www.lazada.com.my/tp-link-av500-pas...88242.html?mp=1 <- TL-WPA4230P KIT

This post has been edited by Keatsan: Jan 23 2017, 01:10 PM

Cynox

I would suggest that you either borrow a unit to test it out or buy from Lazada. If you not happy using it, you can get a refund within 14 days.

As mention by Ultiga in his post here, Ultiga's Post, for streamyx, it'll eat up the bandwidth if using HyppTV.

Unlike Unifi, where it's a separated bandwidth under different VLAN in port 4 TM's router.

Nevertheless, you can try to switch your Unifi HyppTV settings to Streamyx HyppTV. It should be under settings inside there, IPTV settings option. Just to play around.

This post has been edited by Keatsan: Jan 23 2017, 02:55 PM

For those who have updated to the latest update, I think you can still install / sideload APK into it using the Stock Browser.

To get started, download an APK file using either Google Chrome or the stock Android browser. Try to access Downloads; here you will find the file you just downloaded. Open the file and install the app.

Can anyone try this out? Probably can install ES File Explorer APK before progress to install other APK.

The wireless feature depends on your Router. Means you have to configure a SSID that has that VLAN 600 to it. But watching through wireless can be quite laggy.

I would recommend using a powerline adapter as mention before previously.

https://forum.lowyat.net/index.php?showtopi...post&p=83462577

Which part? is it this login? If yes, it's username is username@iptv and PIN 123456

It's not using the TM generated password, therefore it's using a PIN 123456 instead.



EDITED - updated with correct info

This post has been edited by Keatsan: Jan 25 2017, 11:24 AM

I reset my box recently and that's the info I used. For the username@iptv and password, this is the place where you key in after asking from TM, 100 Hotline. The password is a Generated password by TM for your HyppTV and Unifi. I would suggest everyone to keep a copy of it for self-setup after reset in future.



This post has been edited by Keatsan: Jan 25 2017, 11:26 AM

I used 3008 to access this setup.

Usually, I would reset the box and setup Play Store first. Then only I setup my HyppTV login info.

HyppTV locked? Got screenshot of the error/lock message?

Sounds pretty serious. I would try reset again, or call TM for a new box replacement.

Till today, TM still can't solve the HyppTV lagging issue. sad case.

Earlier just now, TM came to my house and use the Huawei Modem and use LAN Port 2 to plug HyppTV directly.

So LAN Port 1 connects to the Archer C5 TM Router. But still doesn't solves the HyppTV lagging issue. It's more obviously at night.

CC : ReginaJune

The lagging issue occurs as in picture freeze for less than 1 second, probably around 0.5. however the audio in background is smooth. I'll try to record a short video if it's possible, since it occurs randomly.

Tried that too with different HDMI cables and even took the effort to test on another TV. No improvement unfortunately.

That's the first thing I did when I received the Box. I also tried to change to 720p thinking it would be smoother, but.....nope. Didn't work.

I'll upload a video once I capture the issue.

This post has been edited by Keatsan: Feb 4 2017, 12:04 PM

Here's the videos. Managed to capture 3 lagginess. That kind of lag I'm facing. Imagine facing this intermittently. Sometimes in within 30 minutes, quite frequent.

Video Link 1 - 9 and 14 seconds

Video Link 2 - 12 and 17 seconds

Video Link 3 - 1 and 11 seconds

CC : VeeJayvoncrane

This post has been edited by Keatsan: Feb 4 2017, 12:09 PM

Okay. We'll see how. From Modem to Router, all changed by TM. Except pulling new Fiber cable. Haha....