wow, they charged RM8.48 annual fee without permission onto my true transact account which has 0.00 balance, now I am owing them RM8.48, will they sue me for bankruptcy?

wow, they charged RM8.48 annual fee without permission onto my true transact account which has 0.00 balance, now I am owing them RM8.48, will they sue me for bankruptcy?

Free unlimited online IBG? No wonder is bijan 1st choice.

Just called them minutes ago, the dude over the phone informed me that in order to keep the account active, the fee is charge 1st, refund later ,
I was told to transfer some money into transact acc, let em charge it, so that it can be reversed.

Should I trust him?

True by Ambank is landing another blow on their customers:

http://www.ambank.com.my/eng/announcements...cf4db4a7e9e5e8e

you closed your acc via branch or phone?

Is it refer to Just One Personal Account (Current + Saving pair same like True) ?
Looking for replacement for free IBG / IBFT

1. Any annual fee on the debit card?
2. RM1500 fresh fund requirement is it required for free online IBFT ?
   I will use this as a jumper account to pay my multiple credit card, IBG inward then IBFT out in same day. will this consider meeting the RM1500 requirement? (my monthly cc bill usually > rm1500)
3. What is the minimum amount can keep in that account? RM0 or RM1?
Thank you very much. Boss 

Thanks.
Both IBG and IBFT is free, right?
And there is no special requirement to enjoy free IBG and IBFT? (I dun care about that interest since i use GIA-I)
Some bank are not in IBFT list so have to use IBG.

Any minimum deposit to open the account?

I stay in cheras, the closest SCB branch to me is the SCB Saadiq.
Can we open Just one personal account there?

I saw this branch is not listed in the drop down in the Online Applications.

If I apply online, do I need to visit branch or everything can be done online (like deposit the minimum deposit, delivery of the debit card)

Thank you for the information.

I need another Ambank saving account, to replace my True Savers and True Transact account.

Which Ambank saving account is better? Ambank Basis Saving Account, or Basis Saving Account-I?

The only ATM near my house is Ambank ATM.

My saving is in Maybank eGIA, similar to most of you all.

I already raised this issue and as a case for them to look into. Now they are considering and deciding to charge or not charge.

I tell them, I use it as an ATM only. In this case, you want to charge me annual fee for the functionality of the Debit. Can I cancel it? Well, canot. So why I get charge for this. Talking quite long on the phone, wasted quite alot of my time talking to a noob operator.

Well, as for now, you guys just wait la. If still charging I will close the account. I use to for transaction only.

Yes, It's black and white after I saw in their page. But we are forced to use their debit card which I never use it also.

Do you know you can make your monthly payment FOC using the transact account? I put some big amount in there and pay my bills and credit cards from other bank. Anyway, 10sen is money also.

Went to the branch to ask how they define the '1st year " fee waiver  ie 1st year from issue of the new ATM cum debit card or 1st year from the date the account was open ?

BM also not sure, so called HQ , after long time talking on the phone, she said... 1st year free is from date of opening of account . So, for me, fee will be chargeable by early Nov when it will considered as going into year 2.

So, yeah, going to close account tomorrow.

I thought you need to maintain min RM20 in the True save account which is linked to True Transact.
If so, they can deduct from the true save acct
i tried withdraw via atm or online..die die must maintain the RM20.

Hmm...tried that...tak boleh leh.
True transact balance can be RM0. not true Save.

Anyway, closed account already.

No questions asked. Buat macam ..couldn't care less.

The present staff at the branch I go to , are a sorry batch.
Dealing with them makes one want to give award to our govt departments.

Ok, both of you are talking about JustOne Personal Account (https://www.sc.com/my/save/savings-justone-personal.html).

1. So, does Standard Chartered offer Basic Saving Account? Correct me if I am wrong, perhaps, this Basic Saving Account does not have free IBG and IBFT.
2. How does free IBG and IBFT work? Which one is correct?
a) When we use SC online website to transfer money via IBG or IBFT, no fee is being charged. Or,
b) IBG or IBFT fee is being charged, at the point of transfer. But, the fee will be refunded, by the end of the month.
3. Do we need to pay annual fee for JustOne Personal Account, if we choose to have the debit card? 
4. What is the minimum amount of money needed to open this saving account?
5. What is the minimum balance that must be maintained for this saving account, without incurring any penalty fee?
6. When I open JustOne Personal Account, I will have both JustOne Personal Savings Account and JustOne Personal Current Account, with separate account number, right?
7. If I only need free IBFT without free ATM MEPS withdrawal, I do not need to transfer RM 1500 to JustOne Personal Current Account, right?
Thank you for the information. 

Thank you for your informative reply, AIYH and Ramjade.

1. So, we cannot open just JustOne Personal Savings Account, right? In other words, it is a combo account, similar to Ambank True Savers and True Transact Account.
2. Which account should I transfer money from, to get free IBG and IBFT? JustOne Personal Savings Account, or JustOne Personal Current Account, or both of them?
3. JustOne Personal Current Account is not really current account, right? In other words, we do not get a chequebook for this current account.
4. As long as we keep JustOne Personal Account active (at least one transaction per year), there is no other fee we should pay, right?

Thanks again. 

For real current account, a half yearly service fee of RM10.60 is levied on current accounts, if the minimum monthly average balance falls below RM1,000 from 1 Jan to 30 Jun and 1 Jul to 31 Dec.

I hope that the half yearly service fee is not applicable to JustOne Personal Current Account.

Yeah, I agree with you, Ramjade. We only want free IBFT. Getting a chequebook we do not want is pointless. And, it is risky, if we accidentally lose the chequebook.

MilesAndMore
I understand your point.

I could be wrong, but if I transfer money from JustOne Personal Savings Account via IBFT, I will not get free IBFT. Perhaps, as Ramjade said, transfer money from JustOne Personal Current Account via IBFT, to get free IBFT.